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Company: Doodlebuggers Service Network
Location: Pensacola
Posted on: May 27, 2023

Job Description:

Summary:The Doodlebuggers Accounting Support Specialist is an energetic professional who does not mind wearing multiple hats. They are experienced in handling a wide range of administrative tasks and able to work independently with little or no supervision. They are well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people and roles. The following are the skills needed to be successful:Detail-oriented - would rather focus on the details of work than the bigger picture.Dependable- more reliable than spontaneous.Achievement-oriented- enjoys taking on challenges, even if they might fail.Adaptable/flexible- enjoys doing work that requires frequent shifts in directionPeople-oriented- enjoys interacting with people and working on group projects.Autonomous/Independent- enjoys working with little direction.Innovative- prefers working in unconventional ways or on tasks that require creativity.High stress tolerance - thrives in a high-pressure environment.Hours:40 hours per week, Monday - Friday 8am-5pm, some Saturdays may be scheduled with advanced notice.Job Description:Doodlebuggers is looking for an Accounting Support Specialist who will process daily paperwork, A/P entry, Sales Tax, Account Reconciliation, processing warranties, customer service, answering phones, responding to emails and texts,respond to voicemail, and provide client services to take care of all the client's needs.Will coordinate with teammates to ensure organizational effectiveness, efficiency, and safety, ensuring administrative procedures are followed.Will help with all aspects of accounting, customer service including answering phones, greeting customers on showroom floor, processing showroom customer payments, and other duties as assigned.Will help as needed answering telephones & following the company scriptThorough understanding of Doodlebuggers services provided as well as basic knowledge of chimneys, fireplaces, dryer vents, fire feature and grill products provided.Will help as needed with contact requests, website user requests, work orders and customer emails that come into the office email box, voicemails and text messages.Ensure client service sales, complaints, and issues are addressed via text, phone, email, or in person are handled orforwarded to appropriate employee.If first one in the office on any given day will check all Voice Mails before starting daily tasks to ensure there areno issues to immediately address.Assist showroom guests and support salespeople as needed.Understand and comply to the Doodlebuggers Operations Manual (DOM).Working in QuickBooks and Service Fusion (CRM)Processing technician paperwork dailyEditing Service Fusion Job detail with notes, updated price, completing jobReview Inspection and Evaluation formsInvoicing customers & Receiving paymentsMail/email paid with credit card receipts to customersCreate warranty paperwork when neededMail postcard warranty to manufacturerWeekly A/R Report to include calling on accounts receivableEntering Bills, Credit cards into QuickBooksReconciliation of credit cards in QuickBooksProcess sales tax for Florida and AlabamaMaking bank depositsFilingPick up mail from UPS StoreScanning paperworkProcessing signed quotesData entry into customer information and created jobs in Service Fusion per DOMEnsure that a credit card is on file for all bills from office appointments.Allocate available resources day-to-day to ensure successful task performance.Ensure security, integrity, and confidentiality of data.Always follow policies & procedures to improve operational efficiency.Skill Requirements for Position:Bookkeeping 3-5 years' experience.QuickBooks Software 3-5 years' experience.Adobe software.3-5 years' verifiable client service experience with Proven Critical Thinking aptitude.Excellent verbal & written communication skills.Excellent active listening skills.Hands on experience with office machines (e.g. fax machines and printers).Confident, friendly, and outgoing personality.Ability to anticipate/determine customer's needs.Organization is an absolute must.Ability to Multi-task.Great attitude in a fast-paced environment.Ability to Adapt to change (company is rapidly growing).Problem-Solving skills.Attention to detail, problem-solving, excellent written and verbal communication skills.After 90 days of service:7 Paid National HolidaysVision & Dental InsuranceHealth Insurance401K Retirement plan & Company match 3%After 1 year of servicePaid VacationPaid Sick Days

Keywords: Doodlebuggers Service Network, Pensacola , Bookkeeper, Accounting, Auditing , Pensacola, Florida

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