Customer Service Specialist
Company: Robert Half
Location: Pensacola
Posted on: January 23, 2026
|
|
|
Job Description:
Job Description Job Description We are looking for a motivated
and detail-oriented Customer Service Specialist to join our team in
Pensacola, Florida. This role involves providing exceptional
customer support, managing administrative tasks, and ensuring
seamless billing processes. If you enjoy working in a fast-paced
environment and have a passion for delivering excellent service, we
invite you to apply. Responsibilities: • Address customer inquiries
promptly and provide accurate quotes tailored to their needs. •
Process sales orders, verify pricing details, and coordinate with
shipping and warehouse teams to ensure efficient delivery. •
Generate, review, and monitor invoices while collaborating with the
accounting department to ensure timely payment processing. •
Maintain organized and up-to-date records using company systems and
order management tools. • Perform general administrative duties
such as filing, organizing, and maintaining a clean and functional
office environment.• Proven experience in customer service,
including handling inquiries and resolving issues. • Proficiency in
using multi-line phone systems and managing communication via
email. • Familiarity with NetSuite and NetSuite CRM for order and
record management. • Strong clerical skills, including preparing
quotes and providing administrative support. • Experience in
accounts payable processes and basic financial reconciliation. •
Excellent organizational skills with attention to detail for
maintaining accurate records. • Ability to multitask effectively in
a team-oriented environment.
Keywords: Robert Half, Pensacola , Customer Service Specialist, Administration, Clerical , Pensacola, Florida