Member Service Representative
Company: TEKsystems
Location: Pensacola
Posted on: January 14, 2026
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Job Description:
Job Description Job Description TEKsystems is currently hiring
for Member Service Representatives with a Fortune 100 Financial
Institution in Pensacola, FL set to start in the October! Position:
Member Service Representative - daytime shifts available Job
Description To respond to inquiries and requests from members and
other individuals within a 24/7 high volume, schedule-driven and
structured contact center operation Provide information regarding
the company's products and services demonstrating knowledge, active
listening, multiple system adaptability and engagement methods to
ensure optimal member experience and customer service Perform
transactions or related functions for Savings, checking, consumer
loans, credit cards, IRAs and/or other accounts Advise members of
other products and services that may fit their needs and provide
opportunities for positive member interaction Handle a call volume
of 80-100 calls daily Qualifications High School Diploma/ GED
required 1-2 years of recent customer service experience working
directly with customers (call center, collections, banking) Ability
to work in a fast-pace high-volume call center environment
Willingness to help others and ability to navigate difficult
conversations Professional written and verbal communication skills
Strong computer knowledge and data entry/typing skills Schedule:
6-8 week MANDATORY training M-F 7:30am-4:00pm CST - training will
be fully on-site - opportunity to transition to hybrid schedule
after training Full-time, 40 hours per week, Shift times AFTER
training range between the hours of 10am - 10:30pm Sunday-Friday or
Monday-Saturday schedules (will be required to work one day every
weekend. Will have 1 rotating off day during the week to balance 40
hours) MUST have a 6 day availability to work Must have a 9.5 hour
window of flexibility to be able to work. Schedules are provided
two weeks in advance. If interested, please apply with updated
resume and complete the application questions. Completing questions
and answering them honestly allows our recruiting team to move
quickly and better partner you in opportunities that align with
your goals, skills, and interests. eastpriority25 Job Type &
Location This is a Contract to Hire position based out of
Pensacola, FL. Pay and Benefits The pay range for this position is
$17.50 - $17.50/hr. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific
elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following: •
Medical, dental & vision • Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions
available • Life Insurance (Voluntary Life & AD&D for the
employee and dependents) • Short and long-term disability • Health
Spending Account (HSA) • Transportation benefits • Employee
Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Pensacola,FL.
Application Deadline This position is anticipated to close on Jan
23, 2026. h4>About TEKsystems: We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a
new world of opportunity. We are a team of 80,000 strong, working
with over 6,000 clients, including 80% of the Fortune 500, across
North America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law. About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We
accelerate business transformation for our customers. Our expertise
in strategy, design, execution and operations unlocks business
value through a range of solutions. We’re a team of 80,000 strong,
working with over 6,000 customers, including 80% of the Fortune 500
across North America, Europe and Asia, who partner with us for our
scale, full-stack capabilities and speed. We’re strategic thinkers,
hands-on collaborators, helping customers capitalize on change and
master the momentum of technology. We’re building tomorrow by
delivering business outcomes and making positive impacts in our
global communities. TEKsystems and TEKsystems Global Services are
Allegis Group companies. Learn more at TEKsystems.com. The company
is an equal opportunity employer and will consider all applications
without regard to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: TEKsystems, Pensacola , Member Service Representative, Customer Service & Call Center , Pensacola, Florida
