Company: Buffalo Rock Company
Posted on: September 18, 2023
Organization Name: Buffalo Rock Company
Job Department: Franchise Marketing Equipment
Reports to: Franchise Equipment Manager
Work Schedule: Varies
Job Type: Regular
FLSA Status: Non-Exempt
Amount of Travel Required: Varies
The Installation Technician is a key member of the Franchise
Marketing Equipment Team responsible for installing, maintaining
and repairing all company owned and operated vending and food
Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential functions.
Regular and timely attendance is an essential function of this
position. Position is required to work all hours necessary to
ensure operations function is fulfilled, including nights,
weekends, and holidays.
Receives, implements, and completes service calls from Buffalo Rock
Makes repairs, activates, and deactivates machines.
Drives a company vehicle to complete job orders.
Documents job order completion, supplies used/needed, etc.
Maintains correct parts inventory on truck to service customer's
Transports and returns all used parts/components to the ME
department to capture warranties/remanufacturing.
Operates a handheld device to record daily activities.
Documents and maintains administrative requirements through BRC
Assesses safety within a job situation and requests assistance if
Maintains requirements of EPA when dealing with refrigeration and
topics governed by that agency.
Communicates effectively with Sales Department, Management and
Buffalo Rock's customers.
Works an on-call rotation schedule as determined by management.
Must have ability to transmit handheld data to server.
Must park service vehicle in a secure/safe place while on and off
Attends and/or participates in all scheduled meetings as
Adheres to customer policies for vendors or suppliers, which may
include but is not limited to business conduct policies, business
ethics policies, legal policies, and delivery and merchandising
May be required to load/unload product during installation and
repair of equipment.
Reports to work as scheduled in a clean work uniform.
Keeps vehicle clean, well-maintained and in an orderly
Uses all provided safety equipment and operates all
equipment/vehicles in a safe manner.
Required to complete other activities assigned by supervisor.
Other Duties and Responsibilities
Must exhibit a high level of ethical and moral conduct while at
work or in attendance of any off-site function during work hours or
after work hours while representing the Buffalo Rock Company.
Responsible for continuous self-improvement through the knowledge
and use of all Buffalo Rock provided training, either web-based,
in-house, or any other provided method. Must successfully complete
assigned training curriculum, including but not limited to online
and/or facilitated training.
Ensure that every reasonable precaution is taken to protect the
Company from possible damages, theft, or other liabilities.
Ensure that every reasonable precaution is taken to protect the
safety of employee- partners, self, customers, Buffalo Rock
property, and customer property.
Honor and follow through on all business commitments.
Mathematical Skills - Ability to apply mathematical operations to
daily tasks, to track parts inventory properly.
Accuracy - Ability to perform work accurately and thoroughly.
Communication, Oral - Ability to communicate effectively with
others using the spoken word.
Communication, Written - Ability to communicate in writing clearly
Detail Oriented - Ability to pay attention to the minute details of
a project or task.
Honesty / Integrity - Ability to be truthful and be seen as
credible in the workplace.
Initiative - Ability to make decisions or take actions to solve a
problem or reach a goal.
Organized - Possessing the trait of being organized or following a
systematic method of performing a task.
Self-Motivated - Ability to be internally inspired to perform a
task to the best of ones ability using his or her own drive or
Safety Awareness - Ability to identify and correct conditions that
affect employee safety.
Energetic - Ability to work at a sustained pace and produce quality
Diversity Oriented - Ability to work effectively with people
regardless of their age, gender, race, ethnicity, religion, or job
Working conditions will be inside and outside where temperatures
will vary from extreme heat to extreme cold, working in rain or
snow, all for extended periods.
N (Not Applicable)
Activity is not applicable to this position.
Position requires this activity up to 33% of the time (0 - 2.5+
Position requires this activity from 33%-66% of the time (2.5 -
Position requires this activity more than 66% of the time (5.5+
Reach Above Shoulder
Squat or Kneel
10 lbs. or less
Over 100 lbs.
12 lbs. or less
Other Physical Requirements
Sense of Balance
Ability to wear Personal Protective Equipment (PPE)- as
Required education and experience
Education: High School Diploma (or GED or High School Equivalence
Experience: At least One (1) year of technician experience;
Computer Skills: Personal Handheld Computer, Handheld printer,
Certifications and Licenses:
- Must have a valid state drivers license, for state of residence,
with a good driving record.
-Must be able to be Forklift certified through Buffalo Rock
Affirmative Action/EEO statement
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, genetic makeup,
status as a protected veteran, or any other factor prohibited by
The company has reviewed this job description to ensure that
essential functions and basic duties have been included. It is
intended to provide guidelines for job expectations and the
employee's ability to perform the position described. It is not
intended to be construed as an exhaustive list of all functions,
responsibilities, skills and abilities. Additional functions and
requirements may be assigned by supervisors as deemed appropriate.
This document does not represent a contract of employment, and the
company reserves the right to change this job description and/or
assign tasks for the employee to perform, as the company may deem
I have reviewed this job description, and I can perform the
essential functions with or without reasonable accommodation.
Keywords: Buffalo Rock Company, Pensacola , Installation Technician, Engineering , Pensacola, Florida
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