Business Service Manager SME - SECRET Clearance

Company: Syndicus
Location: Pensacola
Posted on: October 15, 2020

Job Description:

Do you have a broad background in multiple IT disciplines? We have a great opportunity for a Business Service Manager in Pansacola, FL. This is a contract to hire role requiring a DOD Secret Clearance.

JOB DESCRIPTION

The Business Service Manager's role is to strategically design and implement BSM software

solutions, primarily from Micro Focus (formally Hewlett Packard Enterprise software) and other IT Management vendors.

This individual must be ITIL-- knowledgeable and capability of aligning day-to-day operations in

alignment with ITIL---based solutions. The role will include the definition, configuration, deployment, operation, and operation of the BSM software solution.

JOB REQUIREMENTS

The HP BSM SME is a technical IT Management position, requiring a broad background in multiple IT Management disciplines. The major skill levels and areas required are:

- Bachelor's degree in Computer Science, Engineering or a related discipline with at least 3-5

years in the IT Management field, using the HPE IT Operations Management (ITOM) applications.

- Integration with IT Service Desks such as, HPE Service Manager, ServiceNow, Cherwell,

Remedy

- Responsible for detailed implementation and documentation of solutions during Service Design, Service Transition, and Service Operation phases for clients

- SSQL or Oracle user skills, ability to interpret system-level SQL statements used for discovery

- Understanding of database architectures and protocols, discovered database resources, ODBC and JDBC.

- J2EE: Understanding of java and J2EE application architectures, EJB, administration consoles, J2EE servers and domains.

- Ability to DESIGN-DEPLOY-ADMINSTER-OPERATION IT Operations Manager Solutions

- Define and implement Event Management strategies

- Provide Event correlation using topology and stream variables

- Integrate Third-party event stream management using BSM Connectors

- Architect and installation of BSM, BPM probes, data flow probes, BSM Connector, or earlier

Integration Adaptor

- Implement customized views for client business services

- Implement integration between multiple HP BSM products, such as: uCMDB, NNMi, OMi,

SiteScope, BPM, and Diagnostics

The candidate is required to be highly skilled in the following competencies:

- 3+ years BSM 9.x administration, installation, and architecture.

- 3+ years' experience with federation, population, and push integration job types

- 3+ years importing data from multiple data repositories and troubleshooting

- 3+ years in creating TQL queries to support views, models, enrichments, and other initiatives

TECHNICAL SKILLS & APPLICATION KNOWLEDGE

BSM Applications from MicroFocus (HPE) including, but not limited to:

- Network Node Manager Integrated (NNMi), Network Automation (NA), Currently NOM Bundle

- Operations Manager Integrated (OMi), Operations Bridge, Operations Bridge Reporter

- Operations Manager Smart Plug Ins (iSPIs), Sitescope

- uCMDB Universal Configuration Management Database (uCMDB)

- Integrating Discovery Tools into the uCMDB and other management applications

Support Technologies & Databases

- Oracle; MS-SQL

- VMWare Workstation, VMWare ESX

- Microsoft Exchange, Microsoft Active Directory;

- Web Servers: Apache HTTP; Tomcat Servlet Containers; Microsoft IIS;

- Operating Systems: RedHat Linux; CentOS; HPUX; Sun Solaris Unix; SCO Unix;

- Networking Protocols: TCP/IP; RIP; BGP; EIGRP; OSPF; SNMP; Multicast; HSRP; MPLS; STP Spanning Tree; Frame-Relay; ISDN; RS-232; Modem AT Command Sets; ACL lists; Policy

Routing; DNS; FTP; TFTP; TELNET; SSH; MIBs; TACACS+; RADIUS; RSA SecureID; VPNs

- Network Components: Firewalls, Load Balancers, VPNs, VLANs Understanding of ITIL--v3 (ITILv3 Foundations Certification a plus)

CERTIFICATIONS

- Technical Certifications in the HPE SW Tools

- Security+

- ITILv3 Foundations (a plus)

Please get in touch with us today!

Syndicus NACON provides service-oriented staffing and recruiting services to small businesses, large corporations, nonprofits, and government agencies. We pride ourselves on personal service, local market knowledge and commitment to providing great job opportunities. We specialize in contract, contract-to-hire, and direct placement positions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status

#glassdoor

Keywords: Syndicus, Pensacola , Business Service Manager SME - SECRET Clearance, Executive , Pensacola, Florida