Assistant General Manager
Company: Dickey's Barbecue Pit
Location: Pensacola
Posted on: May 14, 2022
Job Description:
The Assistant General Manager is responsible to the GM for the
overall supervision and management of Dickey's restaurant; ensuring
total guest satisfaction while increasing sales, profits, and brand
awareness through excellent execution of operational standards and
guidelines.About Dickey's Barbecue PitFor more than 80 years,
Dickey's Barbecue Pit has been the place to go for mouth-watering,
slow-smoked Texas-style BBQ. Customers around the world come to us
for favorites such as smoked brisket, chicken, ribs, pork, wings
and sides that range from jalapeno beans to macaroni and
cheese.Requirements
- 50-hour workweek for salaried staff. No late nights. Generally,
operate between the hours of 7am until 10pm.
- May require unscheduled shifts for various reasons.
- May require travel to other nearby Dickey's restaurants to fill
shifts as needed.
- Dresses and enforces uniform standards according to company
policy.
- Keeps immediate supervisor informed of all business matters
pertaining to all areas of responsibility. Takes prompt action to
resolve problems and suggests alternative solutions or actions when
necessary.
- Performs all duties in a timely, effective, and proficient
manner including staff meetings.ResponsibilitiesCost Controls
- Trains and develops hourly shift supervisors and team members
in all areas of shift cost control.
- Ensures all products are prepared and served according to
company standards, utilizing only authorized products and
procedures. Updates and maintains appearance of merchandise and
product displays as needed / required.
- Ensures routine equipment and smallwares maintenance is
completed on a regular basis.
- Monitors food and labor costs through constant evaluation of
training, productivity, and weekly food and labor projections
compared to actual hours and food cost budget.
- Controls expenditures of restaurant to meet budgetary
requirements.
- Other duties as required by supervisors
Shift Supervision
- Supervises team members and shift leaders to deliver
outstanding product and services that meet and exceed our guests'
expectations.
- Practices teamwork by communicating with and assisting all team
members.
- Uses checklists to ensure proper set-up and close down of each
shift.
- Performs regular dining room checks and cook's line checks to
ensure overall efficiency of restaurant operations.
- Coaches and directs staff and management using effective verbal
communication skills.
- Takes complete ownership-mentality of shifts to ensure daily
successful execution.
- Other duties as required by supervisors
Administration
- Ensures all cash control procedures are implemented and
followed by hourly staff and members and trainees.
- Correctly handles all staff and guest incident reporting by
utilizing appropriate forms and procedures.
- Organizes and updates all office notebooks and posted materials
as needed.
- Supports, implements, and executes local marketing
initiatives.
- Follows all state and federal guidelines in regard to food
safety, labor regulations, or other mandated statutes required by
law; keeps self informed of new procedures and laws.
- Creates individual development plans and action plans for self
to maximum performance and operations excellence.
- Uses and supports all approved training programs and
development processes to improve staff proficiencies.
- Assists with developing team members to prevent shortages
within staff and management team.
- Other duties as required by supervisorsJob types: Full-time,
Part-timeWork location: On-site
Keywords: Dickey's Barbecue Pit, Pensacola , Assistant General Manager, Executive , Pensacola, Florida
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