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Risk Manager

Company: Baptist Health Care
Location: Pensacola
Posted on: November 19, 2022

Job Description:

Job Description

The Risk Manager is responsible for assisting with the implementation and sustainment of patient safety culture and improvement initiatives throughout Baptist Health Care Corporation. The Risk Manager conducts risk assessments, root cause analyses, common cause analyses, and failure modes and effects analyses to help improve the delivery of safe quality healthcare. The Risk Manager is responsible for identifying potential medical malpractice claims and collaborating with the claims department in the handling of claims. Also identifies and refers safety events appropriate for nursing and/or physician peer review. Responds to AHCA and DOH inquiries in conjunction with the legal department. Under the oversight of the Risk Program Manager, identifies, plans, and executes activities to promote risk and quality initiatives that ensure safety, risk mitigation, and performance improvement initiatives, and compliance with regulatory standards, and policies and procedures. Educates workforce members in high reliability, patient safety and healthcare risk management concepts. Shares significant safety pattern concerns with the Clinical Excellence department related to opportunities identified through patient record reviews and aggregate reports.

The person in this position works under general supervision, is responsible for various shifts (primarily 8-5 M-F), may be subject to over 40 hours per week and/or callback as required, serves after hours to man the risk hotline (one week a month), and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.


  • Bachelor's Degree in Healthcare and/or Legal field; Master's Degree preferred.
  • Three years clinical experience and/or risk, patient safety, or legal experience. One year of healthcare leadership experience preferred. Certified Professional in Healthcare Risk Management within 3 years of hire.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Evidence of good written, verbal, problem solving and presentational skills
  • Professional appearance and demeanor
  • Ability to guide others in decision making process
  • Excellent customer service recovery skills
  • Good conflict resolution skills
  • Sound clinical knowledge, critical thinking skills, and ability to communicate effectively with patients, families, staff, leaders, and physicians

    About Us

    Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Keywords: Baptist Health Care, Pensacola , Risk Manager, Executive , Pensacola, Florida

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