Revenue Cycle Management Representative
Company: Baptist Health Care
Posted on: January 21, 2023
Under the direction of the Financial Assistance Manager, the
Revenue Cycle Star Team position is responsible for fulfilling
various roles in the Patient Access & Financial Services Division.
The position will travel from the various services sites to fulfill
a variety of roles in varying work schedules. Such roles include:
patient access, outpatient and ER; Patient Access Support Services,
also known as Centralized Scheduling; patient accounting; and
financial counseling. Daily duties can include, however are not
limited to: registering patients in an outpatient or ER setting;
verifying insurance pre-service or at the point of check-in;
scheduling patients utilizing the corporate scheduling system;
creating estimates for patients prior to or during the point of
service; performing various business office functions such as
billing, insurance follow up, customer support, payment compliance
or cash posting in order to support the back end collections of the
revenue cycle; and review accounts according to financial
assistance and charity policies in order to provide financial
counseling to patients prior to services being rendered.
The person in this position works under general supervision, is
responsible for various shifts, may be subject to over 40 hours per
week and/or callback as required, and may also be required to
remain on campus immediately before, during, and after severe
weather and/or disasters.
- High School Diploma or General Education Degree required.
Bachelor's degree or in school to complete degree preferred.
- One (1) year of relevant healthcare revenue cycle experience
(patient access, financial assistance, insurance billing, patient
and/or insurance collections, reimbursement, health care customer
service, payer contracting, or coding) is preferred.
- Must be able to demonstrate the following: Specific
applications to use PC applications to achieve work goal, Medical
Terminology, Written communication skills, Verbal communication
skills, Coding, Excel, WORD, Office applications: email, fax
module, scan PDF, Fast paced work environment, Meeting deadlines,
Organized, Time management, Conforming to standards, Managing
projects, Face-to-face customer service, Patient collection
process, Billing process, Scheduling, Registration, Work well with
other departments to achieve goal, Insurance collections process,
Interpreting insurance coverage and reimbursement, Patient privacy,
Coordination patient needs with various service levels, Data entry,
10 key calculator, Multi-line phones, Works well within a team
Baptist Health Care is a not-for-profit health care system
committed to improving the quality of life for people and
communities in northwest Florida and south Alabama. The
organization includes three hospitals, four medical parks, Andrews
Institute for Orthopaedic & Sports Medicine, and an extensive
primary and specialty care provider network. With more than 4,000
team members, Baptist Health Care is one of the largest
non-governmental employers in northwest Florida.
Keywords: Baptist Health Care, Pensacola , Revenue Cycle Management Representative, Executive , Pensacola, Florida
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