Associate Vice President of Home Health Operations- Pensacola
Company: COVENANT HEALTH AND COMMUNITY SERVICES, Inc.
Location: Pensacola
Posted on: September 13, 2023
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Job Description:
Why Covenant Care?
Are you a Healthcare Warrior? Want a competitive, engaging job with
great perks? Want a seat at the table to discuss strategy? Want to
see your ideas put into action? Then you want to look closely at a
career with Covenant Care.
Covenant Care is one of the largest non-profit providers of home
health, hospice, memory, palliative and private duty care in the
regions we serve. Our collaborative team of more than 600
physicians, nurses, aides, therapists and professional staff and
volunteers serve patients and families in communities throughout
Florida and Alabama. For more information, visit
choosecovenant.org, or visit us on Facebook, Instagram or
LinkedIn.
Ready to join our family?
Our teammates enjoy a supportive environment and flexible schedule
with advancement opportunities. Covenant Care's engaging culture is
founded upon mutual respect and trust. A place where employees feel
valued and patients and residents feel the service is
extraordinary. We recognize and celebrate the value of each
teammate's unique contributions and encourage a sense of ownership,
sharing our mission with patients, families and our
communities.
Position Summary:
The Area Vice President of Home Health Operations is a leadership
position responsible for the organization and direction of agency
operations and functions according to approved policies,
procedures, and standards, to include the oversight of multiple
offices in the designated area. Must have strong business acumen
with experience working with financial statements, as well as, the
ability to provide clinical oversight of all clinical care teams
including Specialty Programs.
Responsible for compliance with all local, state and federal codes,
rules, statutes, and regulations pertaining to the operations of a
Medicare certified/private CHAP accredited home health agency.
Participates with the hiring, discharging, evaluating, displacing,
promoting, demoting and direct supervision of Administrator/DON,
Clinical Team Managers, Clinical/Care Team Coordinators, and
Program/Therapy Team Leads. Serves as clinical and managerial
resource for problem solving and ensures delivery of quality care
to patients.
Qualifications:
A. Registered Nurse, or BSN/Master's in healthcare preferred.
B. Five years' experience in a senior administrative position with
five or more years of supervisory experience.
C. At least three years leadership experience and at least five
years of Home Care experience.
D. Must have proven skills in team building and leadership and in
financial management of budgets greater than $10,000,000.
E. Working knowledge of Medicare COP's, State licensing regulations
for Medicare certified agency, CHAP experience required.
F. In depth knowledge of reimbursement standards and managed care
contracts.
G. Ability to prioritize and manage multiple projects.
H. Must remain current and up to date on local, state, federal
rules and regulations. Must remain current on changes to
reimbursement processes and requirements and update agency specific
financial matrix.
I. Working knowledge of electronic data processing systems and
office computer software programs, such as MS Word and MS
Excel.
J. Dependable transportation with valid driver's license and auto
insurance.
Main Duties & Responsibilities:
A. Oversight for Day-to-day operations of multiple offices,
maintaining compliance with all applicable laws and regulations,
ensuring continuity and consistency in delivery and quality of
resident services.
B. Monitors and measures core measurements to assure compliance
with the company's operating plan.
C. Participation in sales and marketing activities, training and
development of staff
D. Development and implementation of programs to enhance patient
satisfaction, and establishment of a climate necessary for
continuous improvement.
E. Responsible for monitoring/managing core measurements pertinent
to the department to assure compliance with the operating budget
and supports long term viability of the agency
F. Ensures continuity and quality of patient care
G. Responsible for development and management of agency specific
programs, i.e., Transitional Care, Palliative Care, Psych
etc...
H. Acts as a backup clinical resource between intake and referral
services and scheduler
I. Oversees screening of admissions, discharges, recertification's,
and reassessments for appropriate plan of care and best utilization
practice
J. Ensures delivery of quality care and appropriate utilization of
resources consistent with reimbursement and budgetary
responsibility
K. Ensures adequate clinical office and field coverage to meet
patient needs on a daily basis, Identifies need for additional
staff
L. Ensures that clinical documentation meets all CMS / CHAP
requirements and other regulatory guidelines to reflect skilled
services and support reimbursement
M. Ensures the maintenance of clinical records, the submission of
statistical data, and the accuracy and timeliness of other required
paperwork by agency
N. Assures customer satisfaction with clinical care and delivery of
services. Identifies and resolves problems and assists staff in
daily problem solving and complaint resolution
O. Assures adherence to the Mission, Vision, and guiding principles
of the agency
P. Ensures physician orders are reviewed, complete, and submitted
timely by clinical staff
Q. Acts as liaison to referral sources, is available for evaluation
of clients to determine appropriateness of services, and informs
referral sources of outcome of services
R. Participates in Performance Improvement, activities as required
by Agency
S. Ensures the nationally reported patient outcomes present a
positive image for the agency
T. Serves on agency wide committees and participates in agency wide
projects as requested
U. Assures compliance by the staff regarding appropriate safety and
infection control techniques and practices, as designated by OSHA,
CHAP and policy and procedure
V. Ensures the maintenance of agency manuals and reference
materials for staff is kept current
W. Ensures the patient education materials are current, accurate
and meet the needs of the clients and physician community
X. Ensures staff maintains rapport and cooperative working
relationship with patients, families, co-workers, physicians and
Home Health employees, as well as with the public
Y. Represents the Agency as a professional, is a positive role
model to foster integration of home care into the community. Works
closely with the Business Development staff to increase referral
base
Z. Participates in in-services and continuing education programs to
maintain and increase own clinical competency, specialty area and
management skills
AA. Oversees selection, orientation and assignment of work for
direct reports. Develops job performance standards, initiates and
completes all elements of the Integrated Performance Management
process, and makes recommendations for issues related to
promotions, disciplinary actions and terminations
BB. Manages the physician protocols, including yearly review and
update as per policy
CC.Maintains an understanding of the company's scope of
services
Skills:
* Self-Starter - Takes initiative identifies needs of co-workers
and customers and solves problems.
* Analytical - Ability to analyze financial information and make
sound decisions
* Attention to Detail - This position requires a person to sit for
an extended period of time and work on detailed complex
information.
* Time Management - Managing one's own time and the time of
others
Special Demands/Physical Requirements:
Office/Home Environment. May be exposed to biological hazards.
Benefits for Eligible Employees Include:
This position has a starting range of $150k and up depending on
experience, and annual performance incentive plan.
Contact the Human Resources Department at 850.365.9659 for more
information. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex,
national origin, protected veteran status, or disability
status.
Keywords: COVENANT HEALTH AND COMMUNITY SERVICES, Inc., Pensacola , Associate Vice President of Home Health Operations- Pensacola, Executive , Pensacola, Florida
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