Summer Associate Internship (Data Analyst - Capacity Management)

Company: Navy Federal Credit Union
Location: Pensacola
Posted on: September 15, 2023

Job Description:

OverviewPlatform Analytics and Reporting (PAR) is a team within the Application Hosting Services branch of Navy Federal's Information Services Department (ISD). This team provides three services to the platform infrastructure teams within the SRE & Infrastructure Engineering organization. Those services are as follows:Capacity ManagementR&R (Resiliency and Reliability)Vulnerability SupportThis role will be a member of the Capacity Management sub-team. Their primary responsibility is to ensure that IT infrastructure capacity is sufficient to meet the evolving requirements of the business in a timely and cost-effective manner. The team utilizes recurring reports for various IT infrastructure metrics and dashboards to accomplish this. Team members are involved in forecasting trends by comparing business data to future use of IT resources. Team members also monitor for anomalies so our business partners and leadership are informed and can proactively take action. In addition, team members are responsible for creating new reports or dashboards, optimizing existing reports or dashboards, and identifying new opportunities for reports or dashboards.The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.ResponsibilitiesAnalyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statisticsInterpret results of analysis; present recommendations, including alternatives and implicationsCollaborate with other business units to analyze and improve processing procedures and resolve problemsAnalyze changes in policies, procedures, and products; determine the impact on the group functionsIdentify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomesWork with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfiedMonitor and analyze key performance indicators and establish processes and methodologies for preventative actionsCompile, review and prepare data to be used by analysts and management in the analysis of operations, services and productsConduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performanceAnalyze information to produce analytically driven inferences and hypotheses to generate actionable recommendationsSolve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findingsEnsure compliance with Navy Federal Credit Union ISD standards and best practicesQualificationsCurrently pursuing a bachelor's or master's degree in Business Administration, Information Systems, Computer Science or other related fieldExperience using data and analytic tools such as PowerBI and SSRSEffective skill maintaining accuracy with attention to detail and meeting deadlinesExperience in IT solution creation and delivery with increased business intelligenceEffective research, analytical, and problem-solving skillsEffective organizational, planning and time management skillsEffective skill communicating with all levels within an organizationExperience working and participating in cross-functional, multi-dimensional teams and projectsEffective skill maintaining accuracy with attention to detail and meeting deadlinesEffective skill presenting findings, conclusions, alternatives and information clearly and conciselyEffective skill exercising initiative and using good judgment to make sound decisionsEffective verbal and written communication skillsEffective skill analyzing and organizing problems or work processes for technical solutionsAbility to work independently and in a team environmentExposure to translating business requirements into technical solutionsExperience working in an IT environment is a plusHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Ln, Vienna, VA Heritage Oaks Dr, Pensacola, FL 32526Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.About UsYou have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:--- Military Times 2022 Best for Vets Employers--- WayUp Top 100 Internship Programs--- Forbes 2022 The Best Employers for New Grads--- Fortune Best Workplaces for Women--- Fortune 100 Best Companies to Work For --- Computerworld Best Places to Work in IT--- Ripplematch Campus Forward Award - Excellence in Early Career Hiring--- Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Keywords: Navy Federal Credit Union, Pensacola , Summer Associate Internship (Data Analyst - Capacity Management), Executive , Pensacola, Florida