Director of Patient Safety (RN)
Posted on: April 14, 2019
West Florida Hospital is a fully-accredited healthcare facility
with more than 1,200 employees and 400 physicians. A 515-bed, acute
care hospital, West Florida Healthcare proudly provides
market-leading quality outcomes performance. West Florida
Healthcare is also recognized as the area's first Accredited Chest
Pain Center with PCI, the area's first Breast Imaging Center of
Excellence, and the area's only Certified Atrial Fibrillation
Program. West Florida Healthcare has also been designated as an
Advanced Primary Stroke Center and has been named as a "Key
Performer on Quality Measures" by The Joint Commission for four
years in a row. The West Florida Healthcare campus includes area's
only comprehensive, CARF-accredited physical rehabilitation
hospital, a mental health facility, and a cancer center. In 2018
West Florida Hospital was named as a Pathway Designated Hospital
for nursing culture.
Affiliated with HCA, the nation's leading provider of healthcare,
West Florida Healthcare meets the community's healthcare needs in
major services such as oncology, orthopedics, cardiology,
cardiovascular surgery, robotic-assisted surgery, critical care,
neurology/neurosurgery, emergency care, urology, behavioral health,
gastroenterology, obstetrics, pulmonary, and rehabilitative
Advance a patient safety program that promotes a culture of safety
and the elimination of avoidable harm
Systems Thinking and Reliable Design Expectations:
- Prevent future harm by initiating and overseeing proactive
evaluation and redesign of systems to improve care processes (e.g.
forcing functions, checklists, error causation thinking, human
factors, applied informatics, culture).
- Support improved outcomes by emphasizing both appropriate
behaviors and robust systems that include concise accountability
measures and follow-up.
- Improve consistent delivery of evidence-based care and
reduction in preventable harm by focusing on reliability and
applying the principles of reliable design.
- Reduce variation in care delivery. Partner with the Patient
Safety Organization to explore identified variations when
- Utilize alerts and best practices (e.g. Sentinel Event Alerts)
to perform gap assessments and implement strong actions that will
alleviate identified gaps.
Identification and Mitigation of Patient Safety Risk
- Effectively report, investigate, and analyze patient safety
incidents, medical errors and potential risks in the
- Facilitate thorough and credible serious event analysis that
result in strong sustainable improvement strategies.
- Facilitate thorough and credible failure mode effect analysis
to identify and mitigate unintended adverse patient outcomes and
evaluate effectiveness of process changes.
- Perform Patient Safety Rounds that identify patient safety
risks. Empower staff to identify and participate in resolution of
patient safety concerns.
- Coordinate disclosure of serious events to patients and/or
families in accordance with organizational policy and
- Assure timely reporting of Patient Safety Work Product (PSWP)
to the Patient Safety Organization.
- Actively participate in PSO learning collaboratives. Ensure
implementation of best practices, alerts, and updates to drive
patient safety improvement.
Safety Culture Advancement Expectations:
- Champion completion of Culture of Safety Survey.
- Facilitate analysis of culture of safety survey results such
that data-driven action plans lead to targeted outcomes.
- Support and encourage harm reporting throughout the
organization through a nonpunitive just event reporting
- Provide feedback that acknowledges both the value of event
reporting and review of reported events.
- Facilitate thorough and credible review of events that address
both system and individual accountability.
Patient Safety Education Expectations:
- Include patient safety in new hire orientation presentation
(e.g. PSO membership, reporting expectations, safety
- Join with facility leaders to identify and hardwire behavioral
norms that promote a culture of safety.
- Work with facility leaders to ensure understanding of and
compliance with the National Patient Safety Goals.
- Partner with facility leadership to establish activities that
enable and sustain an open and fair environment promoting learning,
safe systems, and appropriately managing behavioral choices related
to patient safety (e.g. Patient Safety Rounds, Event Response,
- Partner with Quality to complete the NQF Safe Practices section
of the Leapfrog Hospital Survey.
- Provide ongoing education to leaders, clinicians and staff on
the science of safety (high reliability, effective communication,
sustaining awareness/alertness) and patient safety initiatives.
Partnership with Executive and Clinical Leaders Expectations:
- Work with facility leaders and managers to ensure thorough,
credible and timely event management.
Keywords: HCA., Pensacola , Director of Patient Safety (RN), Executive , Pensacola, Florida
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