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Strategic Accounts Director

Company: Airgas Inc
Location: Pensacola
Posted on: August 13, 2019

Job Description:

AIRGAS USA, LLC IS HIRING A STRATEGIC ACCOUNT DIRECTOR ANYWHERE IN THE SOUTH REGION (TAMPA,FL , JACKSONVILLE, FL MIAMI, FL, THEODORE, AL PENSACOLA, FL OR TALLAHASSEE, FL)

AIRGAS OFFERS A FULL BENEFITS PACKAGE THAT INCLUDES: MEDICAL, DENTAL, VISION, LIFE, AD&D, SHORT TERM AND LONG TERM DISABILITY INSURANCE, VACATION, SICK, PAID HOLIDAYS, 401(K) RETIREMENT PLAN WITH COMPANY MATCH, TUITION ASSISTANCE AND MUCH MORE!

Discover an exciting Career with Airgas! Airgas USA, LLC, an Air Liquide company, is the nations leading single-source supplier of gases, welding, and safety products. Known locally nationwide, our distribution network serves more than one million customers of all sizes with a broad offering of top-quality products and unmatched expertise. Airgas customer base includes but is not limited to: manufacturing, health care, construction, energy, hospitality, food service, and so on
JOB SUMMARY:

Under general supervision, the Strategic Accounts Director services customers by selling products to businesses, industrial and medical establishments or individuals at sales offices, stores, showrooms or customers places of business, meets customers needs and resolves customers problems. The Strategic Accounts Director works safely in compliance with customer specifications, company and regulatory requirements.

ESSENTIAL DUTIES AND ACCOUNTABILITIES:
SAFETY AND REGULATORY COMPLIANCE

* Demonstrates and ensures staff alignment with Airgas Safety Pledge and 12 Live Saving Rules.

* Exemplifies, promotes and develops safe work behaviors. Provides direct coaching to improve associates safety behaviors resulting in an improved safety culture.

* Ensures all applicable regulatory (OSHA, FDA, EPA) requirements are met and applicable training and recordkeeping is performed to meet departmental and location deadlines.

* Ensures compliance with all Specialty, Medical and Food Gas Standard Operating Procedures and ISO requirements.



ESSENTIAL FUNCTIONS:

* Meets and/or exceeds Gross Margin budget by servicing existing national accounts, obtaining orders, increasing sales volumes

* Maintains existing book of business and establishes new national accounts by planning and organizing daily work schedule to call on existing or potential customers/prospects and traveling throughout territory or talking with customers on the telephone.

* Compiles list of prospective customers for use as sales leads, based on information from Area Vice Presidents, the internet, business directories, trade journals, and other sources.

* Works with Area Vice Presidents to increase knowledge of potential and existing customers by studying the type of product and volume used, depending on industry or trade factor, displaying or demonstrating product using catalog or samples and emphasizing sellable features. Strategic Account Director must be able to explain types of gases and uses to customers.

* Develops a thorough understanding of the customers need and prepares a response to that need by quoting pricing, credit terms, estimated date of delivery to customer based on knowledge of companys production and delivery schedules using software program set up by company.

* Prepares national sales contract for orders obtained and submits order to appropriate company personnel.

* Keeps Region President and/or Area Vice Presidents informed by maintaining and submitting activity and results reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by companys policies and procedures.

* Meets with Region President and/or Area Vice Presidents to discuss special accounts, projects and situations.

* Checks accounts receivable as to status of existing account, communicate with credit and contact customers regarding overdue payment if relationship with customer is good.

* Obtains approval from credit department for new accounts.

* Maintains knowledge of competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

* Recommends changes in products, service and policy by evaluating results and competitive developments and discussions with vendors.

* Resolve customer complaints by investigating problems, developing solutions, preparing memos/reports, and making recommendations to management.

* Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks with other technical people and vendors and participating in professional societies.

* Protects operation of company by keeping financial, production, sales and marketing information and plans confidential.

* Maintains a professional presence and demeanor that is reflective of a corporate image.

* Other job duties as may be assigned.



ADDITIONAL RESPONSIBILITIES:

* Other duties and projects as assigned.



QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

* Bachelors Degree from four-year College or University or equivalent combination of education and related industry experience.

* Demonstrated experience selling medical, specialty or industrial gases and equipment to independent distributors and customers.

* Previous experience in the industrial and/or specialty gas business preferred.

* Related product knowledge is preferred.



TECHNICAL EXPERTISE IN THE FOLLOWING AREAS STRONGLY DESIRED:

* Negotiating and selling skills required with a proven record of achieving or exceeding assigned sales goals.



CORE BEHAVIORS:

* Customer-Service Orientation Maintains clear communication

* Integrity Acts on values and beliefs

* Initiative Acts 1 -2 months ahead

* Flexibility Must be able to work flexible hours to meet customer needs and management expectations.

* Achievement Motivation Works to meet others standards

* Organizational Commitment Actively supports organization

* Independence Ability to work independently and under some pressure to meet deadlines.

* Diversity/Inclusion Must be able to work with a wide variety of people with different personalities and background.

* Organization Develops systems



TRAVEL REQUIREMENTS:

* Frequent (up to 80% of work time),

* Knowledge of corresponding geographical area.

* Driving up to 100 miles/day


COMPUTER SKILLS:

* Strong PC skills

* Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)

* Able to save and maintain electronic files.

* Ability to learn and use additional 3rd party software programs to track data.

* Prior experience with SAP order entry software, a definite plus.



COMMUNICATION AND/OR CRITICAL THINKING SKILLS:

* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

* Ability to read and comprehend Material Safety Data Sheets (MSDS).

* Ability to write routine business reports and business correspondence in English.

* Ability to effectively present information and respond to questions from employees and/or customers.

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

EOE AA M/F/Vet/Disability.Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability

Keywords: Airgas Inc, Pensacola , Strategic Accounts Director, Executive , Pensacola, Florida

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