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Client/Project Manager - Remote

Company: Better Vacations
Location: Pensacola
Posted on: August 14, 2019

Job Description:

We are seeking a full-time Project and Client Manager for our company.-- This is an extremely critical role that works with our largest partner to oversee this relationship, answer questions and strategically solve problems. This role works with our investor on a daily basis and is their go-to person for anything they need. This investor is a large multi million dollar fund buying properties around the US that we are managing. This could evolve into managing a client with over $50M in vacation rental assets with us.-- What you'll do:Take ownership of this partnership and create a relationship built on trust and resultsRespond in a timely manner to all questions, work to solve any issues that come up and be the liaison with other departments within the company to solve any problems and get property listings live as soon as possibleBecome educated on all aspects of our company and service offering so you can be a one-stop shop and provide sound advice on how to improve and grow the relationshipOn a day to day basis you will manage all communication with our investor contacts, make sure all projects are on schedule and moving forward, all information needed is collected and communicated to necessary parties Requirements:3+ years work experience in account and/or project management, managing high asset portfolios (finance sector, real estate, etc.)Customer service experience - people and strong interpersonal skills are a mustExperience in hospitality, preferably in the vacation rental industryTech savvyness is a must, we are a remote company and use several softwares to ensure we are providing the best service possible, while being extremely efficientFlexible schedule required - some weekend and weeknight work will be necessary in order to provide the best possible service to our partnerUnderstand sense of urgency, getting things done accurately but as quickly as possible is key This is a salaried position. While we expect the hours to hover between 40 on average per week, we expect you to be available as needed, this includes weekends. You will also be working remotely from a home office but may be asked to travel for up to 7-10 days per year total. This is a long-term position at a fast growing company with over 20 employees - this should be viewed as your last 'next job' with a lot of upward mobility. There will be lots of opportunity for career development and advancement for the right person. A positive attitude is a must. If you can't live in the grey then this isn't the role for you, we need someone that is organized, detailed orientated, has a can-do attitude and wants to help create process and strategy to provide the best possible service for our partner. Please complete this application if you fit the requirements:

Keywords: Better Vacations, Pensacola , Client/Project Manager - Remote, Executive , Pensacola, Florida

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