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Infrastructure IT Project Manager

Company: KBTS Technologies Inc
Location: Pensacola
Posted on: September 10, 2019

Job Description:

Infrastructure IT Project Manager Location: Pensacola, FL (100% onsite) Duration: 12+ months (extendable) Rate: $doe The PMs will possess at least a Bachelor's Degree in Computer Science, Information Systems, or other related discipline with a minimum of five (5) years management experience and/or a minimum of five (5) years IT support management experience in the Government or large corporate environment. Job Responsibilities: The project manager is responsible for providing end-user microcomputer systems and software glitches help desk support, technical services for computer hardware, software, and network support for various locations.

  • Provide end-user support for a user community of approximately 2,200 personal computers. Some of the software used at these sites include but not limited to:
  • Microsoft Office suite, Microsoft Operating Systems, other Commercial Off-the-Shelf software packages and Government Off-the-Shelf software. In addition, there are numerous Programs of Records that are also supported by Legacy Applications.
  • Provide customer support in setting up microcomputers; installing software packages; building and maintaining microcomputers images to Standard Technical Information Guides (STIG) and Gold Disk compliance in accordance with DoD Directive 8500 series; an example of some of the required images are a clinic image, administrative image, kiosk image and program of record specific image; user orientation on use of hardware/software/network products, and write standard operating procedures and other documentation as required.
  • Receive, log, and investigate Customer Service Call (CSC) calls.
  • Provide customer support in upgrading, troubleshooting, and maintaining network backbone and associated hardware/software.
  • Install network cabling. Perform all phases of Local Area Network (LAN) projects to provide maintenance and upgrading of networks equipment, operating systems, and their related components. Support and maintain all LAN/WLAN infrastructure.
  • Perform diagnostic testing and system troubleshooting of LAN equipment. - provided by Dice

Keywords: KBTS Technologies Inc, Pensacola , Infrastructure IT Project Manager, Executive , Pensacola, Florida

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