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Indirect Retail Account Manager

Company: Cox Communications Inc
Location: Pensacola
Posted on: September 13, 2019

Job Description:

Do you have what it
takes to be the face of Cox Communications and represent our outstanding
products in top national and local retailers? In this role, you'll be the link
between customers and the Cox products that connect them to their family, friends
and the world!

The Indirect Retail
Account Manager manages
relationships with 3rd Party vendors and ensures personnel at
3rd Party locations promote Cox Products and services. Utilizes
strong interpersonal communication skills to influence and enhance
business relationships with National Retailer and Local Dealer
Store Management. Indirectly influences 3rd Party Sales Agents to exceed
sales and business goals through product knowledge, training, contests,
etc. Responsible for overseeing a team of 3rd Party Specialists that
influence vendor contractors to promote, market and sell Cox Communications
products and services through direct interface with third party retail
partners such as Best Buy and Wal -Mart.

Develops strategy to increase
PSU production and third party retailer connection rates for assigned
accounts/territory. Serves as business consultant to local dealers to
translate strategy into effective operational & sales tactics. Strong
consultative sales experience and ability to provide guidance to vendors
on retail approaches to maximize sales of Cox products
Oversees team of 3rd Party
Specialists; responsible for selecting, developing, and retaining team
that will influence vendor contractors to promote, market and sell Cox
Communications products. Provides training and development to ensure team
meets sales goals and quotas for as signed accounts.
Hires or influences hiring
decisions of 3rd party labor for vendors in assigned accounts.
Manages store and sales
representative adherence to contract terms, policies and procedures.
Develops and cultivates long
term relationships with Authorized Retailers and National Retailer
Management in order to maximize revenue growth and drive product
Implement regular store visits
and evaluates Specialist and/or 3rd party agent performance.
Serves as key point of contact
for Authorized Retailers, ensuring timely response and resolution to any
Designs and implements
strategies to maximize sales; including but not limited to sales events,
competitions and incentives.
Develops, leads, and implements
sales and customer service strategy, enhancement and initiatives.
Identifies, develops, and
implements process improvements towards improving customer satisfaction,
reducing transaction costs and time, improving sales efficiency, etc.
Ensures strategies improve retail operations metrics.
Works closely with marketing
department to ensure consistency in the look and structure of sales
collateral materials, packages and proposals etc.
Develops sales incentive
programs for authorized retailers and internal team that drives results.


3+ years of experience required
in related field (i.e. Marketing, Sales, Third Party Sales, etc.). 5+
years of experience required if candidate possesses a related advanced
degree (MS/MBA or above).
Excellent ability to persuade
others through indirect influence.
Demonstrated ability to seek
out and seize opportunities and take initiative with little or no
Demonstrated ability to establish
collaborative relationships as a key influencer in a fast-paced
Demonstrated capacity to thrive
in a high-change, often ambiguous business environment.
Demonstrated ability to
actively and successfully coach & train others to enhance sales
Strong business acumen and
ability to translate strategy into effective operational & sales
Strong consultative sales
experience and ability to provide guidance to vendors on retail
Valid local State Driver s
License with driving record that meets Cox standards


BS/BA degree in related
discipline strongly preferred (i.e. Marketing, Business, etc.).
2+ years of experience in a
management role preferred

About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, Pensacola , Indirect Retail Account Manager, Executive , Pensacola, Florida

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