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Oncology Customer Experience Advisor

Company: VirtualVocations
Location: Pensacola
Posted on: September 18, 2023

Job Description:

A company is looking for an Oncology Customer Experience Advisor.
Key Responsibilities:

Respond promptly to customer inquiries via phone and electronic channels
Document information accurately and thoroughly
Support Territory Manager team and process cases with exception processes

Required Qualifications:

Two-year degree or 3 years of customer service experience
Completion of HIPAA/PHI privacy training within 30 days of hire
Excellence in de-escalating customer behavior
Adaptability to change and self-starter
Knowledge of customer service principles and practices

Keywords: VirtualVocations, Pensacola , Oncology Customer Experience Advisor, Healthcare , Pensacola, Florida

Click here to apply!

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