Oncology Customer Experience Advisor
Company: VirtualVocations
Location: Pensacola
Posted on: September 18, 2023
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Job Description:
A company is looking for an Oncology Customer Experience
Advisor.
Key Responsibilities:
Respond promptly to customer inquiries via phone and electronic
channels
Document information accurately and thoroughly
Support Territory Manager team and process cases with exception
processes
Required Qualifications:
Two-year degree or 3 years of customer service experience
Completion of HIPAA/PHI privacy training within 30 days of hire
Excellence in de-escalating customer behavior
Adaptability to change and self-starter
Knowledge of customer service principles and practices
Keywords: VirtualVocations, Pensacola , Oncology Customer Experience Advisor, Healthcare , Pensacola, Florida
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Click
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