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Location: Pensacola
Posted on: May 15, 2022

Job Description:

Job DescriptionWe are looking to hire the right individual to join our outstanding customer service team in a full-time position. Customer Service Representative will be responsible for providing exceptional customer service to current customers and prospects, processing policy change requests, maintaining product knowledge, answering customer questions, and pivoting for cross sells.Insurance industry experience is not required.


Base Salary + Bonuses Pay 75% of Your Health InsuranceRetirement Plan with Company ContributionSupplemental Insurance AvailableCareer Development & GrowthPay for Continuing EducationWeekends OffPaid Holidays, Vacation & Sick DaysPaid Birthday Off


  • Process customer policy change requests.
  • Treat each customer contact as a cross-sell and up-sell opportunity, including financial products.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve problems.
  • Provide on-going support to insurance customers as needed.


    • Have excellent ability to multi-task, follow-thru, and follow-up.
    • Be a confident self-starter who works well independently.
    • Work well with other employees and be a team player with a positive attitude.
    • Be able to obtain or currently possess a Property & Casualty insurance license.

Keywords: WESTMARK & ASSOCIATES, Pensacola , INSURANCE CUSTOMER SERVICE REPRESENTATIVE, Hospitality & Tourism , Pensacola, Florida

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