Company: Tractor Supply Company
Posted on: November 9, 2019
Description Overview This position is responsible for managing all
operational and team member aspects of a specialty retail farm and
ranch store. Primary duties include driving sales and profit,
building the team, building customer loyalty, and leading execution
of company standards. This position is also responsible for
promoting a safe and productive work environment for all Team
Members, customers, and vendors, as well as training Team Members
on the appropriate application of policies and procedures. Must be
at least 18 years of age and possess a valid driver??s license.
Responsibilities It is essential that you be available, flexible,
adaptable, and service-oriented, as you must be able to fulfill all
of the following requirements: 1. Maintain regular and predictable
attendance 2. Work scheduled shifts and have the ability to work
varied hours, days, nights, weekends as dictated by business needs.
3. Uphold and promote a safe and productive work environment by
following and enforcing policies and procedures. 4. Take the
initiative to support selling initiatives and build customer
loyalty through GURA: ? Greet the Customer. ? Uncover the
Customers?? needs. ? Recommend products. ? Ask for the Sale. 5.
Drive sales and profit. This includes driving top line sales,
creating and modeling behaviors to support a culture of selling,
executing merchandising initiatives, expense control, profit/loss
management, as well as protecting company assets and reducing
shrink by adhering to loss prevention standards. 6. Building the
store team. This includes hiring/staffing decisions, Team Member
retention, managing the schedule and payroll management, Team
Member training and development, succession planning, Team Member
performance reviews and counseling, and maintaining a safe and
productive work environment. 7. Lead execution of Tractor Supply
Company standards. This includes store presentation
standards/processes, inventory management, freight movement,
pricing/promotional activities, loss prevention, procedural audit
compliance, as well as planning and delegation of daily tasks. 8.
This position is required to perform a combination of the following
duties during their day. Although the mix may vary from one day to
another, our business and staffing model makes it essential that
every Store Manager be able to perform all of the following duties
accurately, efficiently and safely on a regular basis and without
advance notice: ? Handle and resolve customer complaints/issues and
ensure the customer has a positive shopping experience. ? Perform
opening and closing procedures. ? Transport and make deposits to
the bank. ? Operate cash register/computer ? Supervise cash
handling procedures. Qualifications Experience: Minimum of two
years retail leadership experience is required. Farming, ranching,
pet/equine, or welding knowledge is strongly preferred.
Profit/Loss, scheduling, shrink control, payroll management,
staffing, hiring, supervising and counseling experience is
preferred. Must be 18 years of age or older and possess a valid
driver??s license. Education: High School diploma or the equivalent
is required. Bachelor??s degree in Business Administration or
related field preferred. Regardless of education level, you must be
able to read, write and count accurately. Professional
Certifications: None. Other knowledge, skills or abilities: ?
Ability to perform and execute principle responsibilities of Team
Members. ? Ability to communicate effectively with team members and
customers. ? Strong interpersonal skills and ability to resolve
issues ethically and with minimal conflict. Working Conditions: ?
Working environment is favorable, generally working inside with
moderate noise. Indoor floors and outdoor lots generally are hard
surfaces (concrete, asphalt, etc.) Lighting and temperature are
adequate. Ability to work outdoors in adverse weather conditions. ?
Work shifts vary from one store to another, but generally are no
less than 4 hours and may exceed 8 hours. Store Managers do not
work standard shifts and are required to work whatever hours are
necessary to fulfill their job duties. ? Promote a safe and
productive work environment for all Team Members, customers, and
vendors, as well as train Team Members on the appropriate
application of policies and procedures. Physical and Mental
Requirements (Essential Functions): This position is non-sedentary.
Being visible, accessible to, and communicative with team members
throughout the store is essential, as is the ability to train and
cover for team members to fulfill customer service needs. It is
essential that you have the physical and mental stamina and ability
to move throughout the store and outdoor areas quickly and safely;
to operate all equipment related to this position??s job duties
efficiently, safely, properly and accurately; and to provide the
highest level of customer service. You must have the physical and
mental ability to perform all of the following tasks (with or
without reasonable accommodation): ? Ability to move and transfer
merchandise, weighing up to 50 pounds, throughout the store. ?
Ability to push and pull merchandise up to 2,000 pounds with the
assistance of proper material handling equipment (e.g. pallet jack)
? Ability to occasionally lift or reach merchandise overhead. ?
Ability to frequently stand, kneel, twist, crouch, squat, bend,
stoop, and climb ladders. ? Ability to move throughout the store
for an entire shift. ? Ability to safely access all areas of the
store including selling floor, side lot, stock area, and register
area. ? Ability to operate and use all equipment necessary to run a
store (e.g. dolly, hand truck, forklift, baler, computer, cash
register). ? Ability to constantly operate store equipment such as
computer, cash register, and other store equipment. ? Ability to
read, write, and count accurately to complete all documentation. ?
Ability to utilize strong written and verbal communication skills
to communicate effectively with team members and customers. ?
Ability to process information / merchandise through the
point-of-sale system. ? Ability to successfully complete training
and certification to safely dispense propane. ? Ability to
successfully complete all required training. ? Ability to travel as
required in support of district needs and to company functions. ?
Ability to drive for business needs. This job description
represents an overview of the responsibilities for the above
referenced position. It is not intended to represent a
comprehensive list of responsibilities. A team member should
perform all duties as assigned by his/ her supervisor.
Keywords: Tractor Supply Company, Pensacola , Store Manager, Hospitality & Tourism , Pensacola, Florida
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