Human Resources - Shared Services Advisor

Company: ALTA IT Services
Location: Pensacola
Posted on: May 23, 2025

Job Description:

Shared Services Advisor - HR Specialist

Apply (by clicking the relevant button) after checking through all the related job information below.
Location: Pensacola, FL
Hybrid: 2-3 days onsite
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.

Required Skill Sets:
- Knowledge of shared services models and operational efficiency practices
- Strong problem-solving and process improvement skills
- Excellent communication and advisory abilities
- Understanding of compliance and regulatory standards
- Answering phone calls/making phone calls- providing employees with information and guidance (once the vendor approves employees' disability claim, this position is the first point of contact for employees).
- Case management-answering cases that are submitted by employees with sometimes complex information and guidance.
- Reviewing and updating separations in Oracle-HCM
- Working closely with vendor, other contractors, and advisors that are processing disability payments
- Some HR experience



Ref: #850-Rockville (ALTA IT)

Keywords: ALTA IT Services, Pensacola , Human Resources - Shared Services Advisor, Human Resources , Pensacola, Florida