PensacolaFLRecruiter Since 2001
the smart solution for Pensacola jobs

Technical Quality Analyst

Company: VirtualVocations
Location: Pensacola
Posted on: September 20, 2023

Job Description:

A company is looking for a Technical Quality Analyst to support their customers' technical help desk functions.
Key Responsibilities:

Audit recorded help desk calls
Analyze sessions for adherence to policies and procedures and the use of soft skills
Provide clear and concise written feedback on the analysis

Required Qualifications:

1 year experience in a position that requires independent problem-solving and reasoning
Customer service knowledge
Proficiency with MS Word and Excel
High school diploma or GED required. An associate or bachelor's degree is highly desired
Must be proficient in speaking, reading, and writing in English

Keywords: VirtualVocations, Pensacola , Technical Quality Analyst, IT / Software / Systems , Pensacola, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Pensacola RSS job feeds