Restaurant Operations Director in Pensacola, FL at Circle K Our
mission at Circle K is to make people's lives a little easier every
day. Our global family of 130,000 people in over 16,000 stores and
26 countries makes that possible for our millions of clients
worldwide, which is why we are committed to helping them achieve
their goals and grow with us. We set ourselves apart by our culture
of pride: pride in our people and their development, pride in
serving others, what we've built and what we are striving to
achieve. No matter where you come from or where you are heading in
your career, there is a place for you to grow at Circle K. When you
grow, we grow - together.
Job Description Title:
Region Director, Restaurants Operations
Director of Operations-Restaurants
The Restaurant Operations Director provides analytical,
communications and decision support functions for the Director of
Operations Restaurant Division. This position directs multiple
projects to include QSR development, concept ROI, I.T. Team
development, training, budgeting and analysis. Provides ongoing
review and analysis of People, Processess and Operations for up to
150 unit QSR operations in multiple states; analyzes and interprets
financial and operational data to identify potential problems and
recommend corrective action.
The position includes, but is not limited to, the following
essential job duties, responsibilities and requirements:
JOB DUTIES & RESPONSIBILITIES:
Regularly analyzes a variety of financial, operational and other
information reports and interprets data to identify trends or
potential problems and recommends corrective actions or solutions.
Analyzes and designs budgeting to include ROI, Capital Improvements
and Budget Targets. Works with restaurant operations to enforce
government requirements, health and safety codes, food brand
inspection standards and company policies, procedures and standards
that apply to the conduct of business. Seeks guidance from the VP,
Restaurant Operations or other appropriate management regarding
legal questions or obligations. Talent Leadership- Leads existing
teams and leads efforts to recruit and on-board new talent to
increase the organization’s excellence and capability. Develops and
coaches employees to meet staffing and succession planning needs to
operate effectively. If applicable, supervises and/or directs
orientation, on-the-job training, in-service training and
continuing education programs. Conducts regularly scheduled
meetings with Restaurant Operations staff to communicate issues
regarding procedures, processes and overall effectiveness of
business performance and operations. Filters all mass
communications to field locations to insure that information is
relevant and concise and does lead to “information overload”.
Partners with QSR (Quick Service Restaurant) brand business coaches
to maximize operations and profitability. Supports concept
development from franchisors and proprietary brands to maximize
ROI. Represents the needs and positions of Operations when assigned
to cross-functional project teams. Develops project plans to
accomplish tasks assigned to Restaurant Operations as part of
cross-functional team activities. Increases Operational Excellence
in all departments and field personnel by developing or improving
processes and systems. Creates and maintains a safe and positive
environment for employees and guests. Performs and/or directs the
development of guidelines for food safety and related products.
Ensures appropriate equipment maintenance and sanitation
standards. Administers Human Resources policies, procedures and
guidelines to ensure consistent and fair treatment of all employees
and promotes good employee relations. Develops annual program
goals and objectives to support corporate vision. Participates in
special projects and assignments as assigned. Performs other
job-related projects and tasks as assigned.
Bachelor’s degree in hospitality/business/Restaurant or a
related field plus 10 years of supervisory work experience in an
operations environment or an equivalent combination of education,
training and work experience.
Knowledge of accounting and economic principles and the analysis
and reporting of financial data.
Knowledge of administration and management principles involved
in business planning, organizing, coordinating and implementing
including managing resources and leadership skills.
Proficient in Microsoft Excel; knowledge of Microsoft Windows
operating systems, Word, Power Point and Outlook.
Ability to read and listen, understand and communicate
information and ideas in a clear and understandable manner, both
orally and in writing.
Ability to effectively research, analyze and evaluate
information to make decisions, solve problems and achieve
Ability to work independently and effectively.
Physical Demands: Work requires frequent sitting, standing,
walking and use of keyboard/computer. Work requires occasional
bending, reaching and lifting/moving up to 35 pounds. Work is
subject to specific time requirements with competing priorities and
can be stressful.
Working Conditions: Normal office environment with little or no
exposure to adverse working conditions. Work can include long
hours, week-ends, holidays, and regular trips outside the area and
Certificates & Licenses: Valid Driver’s License.
Circle K will make reasonable accommodations to known physical
or mental limitations of an employee with a disability unless the
accommodation is unreasonable or would pose an undue hardship.
Region Director, Restaurant Operations
This Job Description indicates the general nature and level of
work to be performed in this position and it is not intended to
contain or be interpreted as a comprehensive inventory of all the
duties, responsibilities, functions and qualifications required of
the position. The incumbent may be asked to perform other duties
and will be evaluated, in part, on performance of the tasks listed
in this job description. As with all positions, the
responsibilities and duties of this position may change. The
Company reserves the right to revise this Job Description at any
time with or without notice. This Job Description does not
constitute a contract for employment and either the incumbent or
the Company may terminate employment at any time, for any reason,
with or without notice.
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act
(the ADA) and all state and local disability laws. Applicants with
disabilities may be entitled to a reasonable accommodation under
the terms of the ADA and certain state or local laws as long as it
does not impose an undue hardship on the Company. Please inform the
Company’s Human Resources Representative if you need assistance
completing any forms or to otherwise participate in the application
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