Sous Chef - American Queen Steamboat Company

Company: Alcatraz Cruises
Location: Pensacola
Posted on: June 7, 2021

Job Description:

NOW HIRING FOR SUMMER SAIL DATES! We are now offering SIGN ON and RETENTION BONUSES

In addition to the application process please copy and paste the link below into a separate browser window for consideration.

https://portal.cultureindex.com/public/survey/general/6E6B8A0000

The Sous Chef has responsibility for the day-to-day shift operations in the galley. This position is responsible for ensuring all areas of the galley achieve the highest standard of quality and cleanliness the company is aiming for and to stay in full compliance of company policy and procedures.

Essential Duties & Responsibilities

• Partner well with all departments
• In the absence of the Executive Chef, or Executive Sous Chef, will be responsible for the entire galley and day-to-day operations
• Keep tabs on production status and inspect pre-opening progress and direct/assist as needed to ensure that all food operations meet or exceed standards and passenger expectations.
• Responsible for supervision and administration of the line cooks on a daily basis.
• Ensure that all Galley departments are always in full compliance with all company, United States Coast Guard and Federal Drug Administration rules and regulations at all times.
• Attend shift meetings and inter-departmental meetings
• Ensure that all food and beverage related specifications and presentations are adhered to, together with the Hotel Director, Executive Chef, Bar Manager and Matre d' onboard the vessel
• Daily attention to all cost control systems. Actively communicate suggestions for improvements in raw material, menus, cost savings and equipment.
• Manage daily work schedules for shift to ensure optimum efficiency
• Maintain compliance with the company grooming and uniform standards
• Demonstrate a management style conducive to exceeding standards and maximizing crew retention
• Responsible for assisting with all mandated receiving, inventories, requisitions, and orders.
• Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
• Ensure behavior and performance supports the company's Mission; promotes year-round success of system
• Maintain high standards of food and buffet presentation in collaboration with the Executive Chef
• Responsible for planning, directing, controlling, cooking and coordination of all food and buffets.
• Train and supervise all galley personnel (i.e. cooks and galley porters)
• Participate in all kitchen activities to the agreed standards and complete satisfaction of guests
• Responsible for the preparation and cooking of food to the highest standards utilizing the techniques of progressive cookery to ascertain an efficient food service
• Minimize spoilages and utilize food surplus
• Inspect food equipment on a regular basis including, but not limited to, fridges, switches, plugs, stoves and lights, and report any irregularities immediately to the Executive Chef
• Ensures that all staff members fulfill cleaning and maintenance responsibilities and follows up on their performance, all while ensuring compliance with all USPH standards
• Familiarity with proper sanitation procedures and follows all public health requirements
• Performs other culinary duties (ex. cooking demonstrations, special events and meals, etc.), if required
• Follow company values in responding to others in work situations
• Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
• Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

Requirements & Qualifications

Education:

• HS Diploma or Equivalent Required
• Bachelor's degree in culinary field strongly desired
• Professional Certification(s) or License:
• Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
• Copy of DD214, if Veteran status

Skills & Abilities:

• Excellent verbal and written communication skills

Experience:

• Three plus years of experience in full culinary service operations
• Experience in supervision and training of employees
• Cruise industry experience preferred

Other:

• Must be at least 21 years of age.
• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

Our Values-RESPECT

At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences - not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork. Our Operating Principles, known as the Hornblower 12 demonstrate the ways we promise to engage to live those values:

• We treat others - guests and fellow crew members alike - with Respect, by fostering a diverse and inclusive environment.
• We are stewards of the Environment through practicing conservation, protection and education.
• We believe in Safety First by creating and maintaining a safe and secure workplace.
• We are Professional, and will demonstrate that in the following ways:
• We are on time - to start and stop - and we come prepared.
• We make objective data- and logic-based decisions with limited emotion.

• We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.

• We Exceed expectations, embracing these principles:
• As employees, we expect to win, but always prepare and passionately compete like an underdog.

• We strive to innovate and reinvent, always looking forward and not stuck in the past.

• We value Communication, by following guiding principles:
• We listen to each other - fellow crew members and guests - and are responsive, vehemently following the 24-hour rule.

• We are transparent and efficient in our processes and do not entertain politics and bureaucracy.

• Teamwork helps drive us towards success, and together we embody teamwork by:
• We function as a team, playing our role and trusting our teammates.
• We work hard but have fun and don't take ourselves too seriously.
• And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family!

EEO

American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

Keywords: Alcatraz Cruises, Pensacola , Sous Chef - American Queen Steamboat Company, Other , Pensacola, Florida