Scheduling Coordinator

Company: Center for Pediatric Rehabilitation
Location: Pensacola
Posted on: May 13, 2022

Job Description:

Job Description Job description Demonstrates strong workplace and professional communication skills with clinical staff, administration staff and patients at all times. Serves patients by greeting and helping them, scheduling appointments for multiple clinicians, and maintaining productivity reports and referral reports. Welcomes patients and visitors in person or on the telephone and answering or referring inquiries. Optimizes patients--- satisfaction, provider time, and treatment room utilization by scheduling new appointments and cancels/reschedules existing patients in person or by telephone coordinated across three different therapy disciplines. Keeps patient appointments on schedule by notifying clinicians of patient---s arrival, reviewing service delivery compared to schedule, and reminding clinicians of service delays. Answers and adequately maintains patient communications with a three-line phone system. Comforts patients by anticipating patients--- anxieties, answering patients--- questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records via computerized scheduling. Maintains patient charts by obtaining, recording, and updating personal and physician information. Works in tandem with authorization coordinator and financial manager to triage referrals according to staff availability and insurance. Prints schedule for next work day. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, and reporting need for orders for supplies. Protects patients--- rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by completing other general administrative duties as needed. Qualifications / Skills: Professional Communication Skills Multi-tasking Flexibility Initiative Telephone skills Customer service Time management Organization Attention to detail Scheduling Excellent at Computer Word Processing Scheduling Quality focus Uplifting positive attitude Professionalism Culture and Diversity Sensitivity Work well with all types of individuals Quality focus Education, Experience and Licensing Requirements: Must have medical office/reception experience and working knowledge of Word, Excel and Gmail. Knowledge of ReDoc or similar scheduling software is preferred. COVID-19 considerations: Must provide proof of completed COVID-19 vaccination, follow all additional clinic guidelines and ensure guidelines for patients are adhered to. Company Description Center for Pediatric Rehabilitation is a locally-owned outpatient clinic that provides speech and occupational therapy.

Keywords: Center for Pediatric Rehabilitation, Pensacola , Scheduling Coordinator, Other , Pensacola, Florida