Referral Coordinator (Pensacola, FL)
Company: Ascension Health
Posted on: June 18, 2022
We Are Hiring
Do you have experience working with referrals? We are looking for
experience in referrals from physicians and patients.
Ascension is hiring Referral Coordinators to join our Pensacola
team! You must be located in the Pensacola, FL area
Must have Referral experience
Shifts: MON-FRI, varying shifts available times between 8:00am -
6:00pm. After completion of successful onboarding, this is a
remote/work from home position
What You Will Do
Help patients navigate through their health care needs by assisting
with referrals, insurance authorizations, scheduling appointments,
and answering questions.
+ Confirms insurance coverage via payer portals and determines
necessity for pre-authorization.
+ Obtains authorization and processes referrals for services
ordered by providers. Schedules appointments as appropriate and
within required time and assuring referrals are maintained within
appropriate network and/or payer requirement.
+ Remains current on referral policies and procedures, payer
requirements, managed care matrix, portals and determines financial
responsibility for services to be provided.
+ Communicates with patients, healthcare providers, and third-party
service providers regarding insurance coverage and barriers to
+ Documents detailed information in the patient medical record and
any actions taken regarding authorization status, coverage issues,
restrictions and appointment details. Notifies patients and
providers of services requested that are not authorized by
+ Within scope of job, requires critical thinking skills, decisive
judgment and the ability to work with minimal supervision. Must be
able to work in a stressful environment.
+ Gather necessary demographic, insurance and clinical information
from patient and enters into appropriate database.
+ Seek appropriate resources to resolve issues about the type, date
or location of prescribed procedures.
+ Schedule patient procedures in a manner that most efficiently
utilizes the patient's time and clinical resources.
+ Coordinate and communicate schedules.
+ Assist with coordination of activities related to insurance
+ Provide counseling to patient, participant or their
representative regarding pre-service requirements and
Complexity of Work: Within scope of job, requires critical thinking
skills, decisive judgment and the ability to work with minimal
supervision. Must be able to work in a stressful environment.
What You Will Need
+ High school diploma or GED required.
+ BLS Provider.
+ 1 year or referral experience
+ Associates or Bachelors preferred.
Why Join Our Team
When you join Ascension, you join a team of over 150,000
individuals across the country committed to a Mission of serving
others and providing compassionate, personalized care to all. Our
inclusive culture, continuing education programs, career coaches
and benefit offerings are just a few of the resources and tools
that team members can use to create a rewarding career path. In
fact, Ascension spent nearly $46 million in tuition assistance
alone to support associate growth and development. If you are
looking for a career where you can grow and make a difference in
your community, we invite you to join our team today.
Equal Employment Opportunity Employer
Ascension is an equal opportunity employer (EEO) and affords equal
opportunity to all associates and applicants without regard to
race, color, religion, national origin, citizenship, gender
identity, sexual orientation, age, physical or mental disability,
veteran status, genetic data, or other legally protected status.For
further information regarding your EEO rights, click on the
following link to the "EEO is the Law"
is the Law Poster SupplementPlease note that Ascension will make an
offer of employment only to individuals who have applied for a
position using our official application. Be on alert for possible
fraudulent offers of employment. Ascension will not solicit money
or banking information from applicants.
This employer participates in the Electronic Employment
Verification Program. Please click the E-Verify link below for more
Keywords: Ascension Health, Pensacola , Referral Coordinator (Pensacola, FL), Other , Pensacola, Florida
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