Cyber Systems Watch Officer

Company: Leidos Inc
Location: Pensacola
Posted on: May 23, 2023

Job Description:

Description Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and the health industries.Leidos is seeking a Cyber Systems Watch Officer for a position as part of a team supporting the Defense Information Security Agency (DISA) in Pensacola, Florida.This is a full time position that must work in Pensacola, Florida. No full time telework is allowed.The Cyber Systems Watch Officer will provide persistent monitoring of IT infrastructure and network management of all UCSA network elements, enclaves, and systems using Government and commercial monitoring tools. This is a 24/7/365 environment and is primarily a shift position. The chosen candidate must have the ability to work 1st, 2nd, or 3rd shift.Primary Responsibilities

• Support the UCSA Battle Captain with all Cyber Defense and Network Assurance issues to include making recommendations regarding Indicators of Compromise (IOC), malicious cyber activity, and the overall security posture of our networks. Provide technical oversight of information security services and customer support initiatives.
• Oversee all network defense operations and be familiar with the operations process flow and execution. Coordinate and collaborate with internal DISA elements and mission partners to share the understanding and impact of day-to-day malicious cyber activity.
• Maintain awareness of all pertinent directives, orders, alerts, and messages to include the preparation and delivery of daily situational awareness and operational update briefings to DISA and UCSA Senior Leadership.
• Manages incoming and outgoing communications, including voice (secure/unsecure), e-mail and message traffic over classified and unclassified networks.
• Performs basic system administration tasks such as account unlocks and password resets for external customers.
• Monitors for system outages and provides guidance for all performance/alarm thresholds.
• Identifies, reports, and supports the restoration of alarm conditions, escalating as needed.
• Coordinates mission critical system maintenance (both scheduled and emergency) including issuing notices, coordinating with external agencies, hosting pre-maintenance meetings with stakeholders, creating and closing tracking tickets, and verifying restoration of services.
• Research DoD directives, authorized service interruptions, and task orders to provide situational awareness to leadership which includes preparing and distributing daily situational reports and briefings required by operations, the user community and leadership.
• Prepares hourly, daily, weekly, and monthly reports on restoration efforts and system health and performance.
• Uses Remedy ticketing system to create, monitor, report, audit, and close GTMS (Global Trouble Management System) tickets.
• Collects metrics data and prepares metrics reports.
• Passes down accurate and complete status information to following shift personnel.
• Creates and processes user account requestsBasic Qualifications
  • Bachelor of Arts or Bachelor of Science in a technical discipline. Can be waived if approved by the Prime.
  • 3 years of experience. Can be waived if approved by the Prime.
  • Additional years of experience may be considered in lieu of degree
  • Qualified IA personnel IAW DoD 8570/DoD 8140, minimum IAT II.
  • Active Top Secret clearance
  • Must be a US CitizenPreferred Qualifications
    • Experience with DISA Network Enclaves
    • Remedy experiencePay Range:Pay Range $48,750.00 - $75,000.00 - $101,250.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Keywords: Leidos Inc, Pensacola , Cyber Systems Watch Officer, Other , Pensacola, Florida