Small Business Architect
Company: Cox Communications Inc
Posted on: November 22, 2021
*Primary Location: *6305 Peachtree Dunwoody Rd, Pensacola, FL,
* Division: *Cox Communications
* Job Level: *Individual Contributor
* Travel: *Yes, 15 % of the Time
* Schedule: *Full-time
* Shift: *Day Job
* Requisition Number: *217963_79852610
Cox Communications is searching for a Small Business Architect who
will reside in the Connected Home Engineering group. The Connected
Home Engineering group is responsible for designing network
solutions for residential and business customers that deliver state
of the art internet, video, automation, security, and voice
products. These designs draw on a variety of devices including
modems, small routers & gateways, WiFi extenders, video clients,
sensors, and control panels, as well as a variety of physical media
including coaxial cable (DOCSIS, MoCA), fiber (PON), WiFi,
Ethernet, and Zigbee. Coxs Commercial customers have special needs
that are often distinct from residential customers, for example
requiring higher degrees of resiliency (e.g. battery & cellular
backup), more feature-rich WiFi offerings serving their own
enterprise as well customers, advanced network services requiring
VPN or GRE Tunneling options, and more advanced customer & support
As a Small Business Architect, you will have a focus on Coxs
smaller commercial customers whose premises may be in either
commercial properties or homes.
* Primary Responsibilities and Essential Functions: *
* The role will primarily be responsible for providing high-level
designs that fulfill near- and long-term roadmaps developed by
Product Management colleagues across a variety of products and
customer segments. You should utilie thorough technical knowledge
of networking technologies on all layers of the 7-layer OSI stack
model, and familiarity with the APIs and tools used by Service
Providers to integrate network assets into Operations and Business
Service Systems for device provisioning, configuration management,
support operations, and billing.
* As a Small Business Architect you will often analyze the pros and
cons of various tradeoffs factoring into decisions, e.g. when to
utilize existing infrastructure that may be less efficient than new
systems, allow for more immediate delivery.
* You will frequently be called upon to speak with a strong voice
to advocate for your recommendations but also willing to work
tirelessly to build consensus amongst an array of different
stakeholders who may have competing priorities or opinions,
utilizing your strong critical thinking, persuasion, and
* As a Small Business Architect you will also frequently help
Product Management and Engineering peers draft detailed business
and technical requirements for new products & features, draft
Requests for Proposal, participate in industry trade & standards
groups, collaborate with vendors, advise peers on test
methodologies, and occasionally perform hands-on proof of concept
Qualifications: *Minimum: *
* Where permitted by applicable law, must be fully vaccinated
against COVID-19 to be considered for this U.S. based job.
(Reasonable accommodations for medical and religious objections
will be considered.)
* 8 or more years of experience required in related field (i.e.
technical solutions design, IT Development, Engineering, etc.) in
the telecommunications industry (service provider, manufacturers,
* 5 or more years of experience are required if the candidate
possesses a related advanced degree such as in Engineering or
* The complexity of the products and solutions that are the focus
of this position will require that the Small Business Architect to
be able to multi-task, work adeptly in cross-functional teams, and
manage workflows using methodologies such as Agile.
* Experience in transitioning service provider Product Management
business requirements and roadmaps into technical designs,
architectures, and release schedules, especially in an Agile
* Experience with DOCSIS and PON transport technologies.
* Expertise in Layer 2 and Layer 3 networking designs
* Expertise in state of the art WiFi transmission
* Strong understanding of how higher network layers factor into
overall service and product delivery, especially protocols such as
DHCP, DNS, and tunneling protocols such as VPNs and GRE.
* Experience with common command and control protocols and methods
used by service providers for device configuration & monitoring,
such as SNMP, TR-69, WebPA.
* Experience with Voice over IP technology, especially for business
* Preferred: *
* Experience with Cellular technologies
* Basic coding or scripting experience especially Python.
* Familiarity with MoCA technologies.
* Experience with Security/Surveillance and Automation products &
their technologies (cameras, sensors, remotes, ZigBee, etc.)
Who We Are
* About Cox Communications*
Cox Communications is committed to creating meaningful moments of
human connection through broadband applications and services. The
largest private telecom company in America, we proudly serve six
million homes and businesses across 18 states. Were dedicated to
empowering others to build a better future and celebrate diverse
products, people, suppliers, communities and the characteristics
that makes each one unique.
* About Cox *
We are the Cox family of businesses. Weve been making our mark
since 1898 by building and evolving world-class businesses, staying
true to our values, and encouraging top talent to always look for
growth and impact while building a career with us. Our primary
divisions - Cox Communications and Cox Automotive - are driving a
new wave of innovation, powering smart cities with powerhouse
broadband communications and pioneering greener, more progressive
transportation alternatives for individuals and fleet operators.
Were also expanding into new spaces like cleantech and healthcare
to rev up our momentum toward building a better future for the next
generation. Were looking for the talent today who will be our
leaders tomorrow. Sound intriguing? Learn more about where we are
today, where we hope youll be going with us, and the common purpose
that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance
(medical, dental, vision), retirement planning (401(k)), and paid
days off (sick leave, parental leave, flexible vacation/wellness
days, and/or PTO). For more details on what benefits you may be
offered, [visit our benefits
Cox is an Equal Employment Opportunity employer - All qualified
applicants/employees will receive consideration for employment
without regard to that individuals age, race, color, religion or
creed, national origin or ancestry, sex (including pregnancy),
sexual orientation, gender, gender identity, physical or mental
disability, veteran status, genetic information, ethnicity,
citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations:
Cox accepts resumes only from agencies with which we formally
engage their services. Please do not forward resumes to our
applicant tracking system, Cox employees, Cox hiring manager, or
send to any Cox facility. Cox is not responsible for any fees or
charges associated with unsolicited resumes.
Keywords: Cox Communications Inc, Pensacola , Small Business Architect, Professions , Pensacola, Florida
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