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Remote Senior Salesforce Business Analyst

Company: Meraki Solutions
Location: Pensacola
Posted on: November 23, 2021

Job Description:

We are currently seeking a Senior Business Analyst with strong Salesforce experience!The IT Senior Business Analyst plays an important role as an advocate for their assigned business units coordinating gathering and documenting business requirements. The IT Senior Business Analyst's responsibility is to focus on all changes to systems, business processes, and technology by creating and implementing change management plans and strategies that maximize business knowledge and success in their assigned area. The IT Senior Business Analyst will also act as a trusted advisor to bring increased value and strategic ideas to their respective business ownership line leading to maximized operational strength and business value starting on day one.Tasks, Duties, and Responsibilities

  • Identify opportunities and facilitate significant improvements to processes and systems
  • Develop and support customized functions within Salesforce
  • Perform all program changes and enhancements allowed within software agreement
  • Manage testing process for Salesforce solutions which includes developing test plans, creating test cases, and establishing testing protocols along with appropriate testing environments
  • Collaborate with project management team to ensure alignment and communication of project status or issues
  • Conduct relevant research, data analysis, and create reports
  • Identify efficiencies and innovative approaches
  • Daily administration and support of Salesforce managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations, reports, and dashboard
  • Collaborate with management, strategic planning, analysis of staff and end-users to create and manage complex workflow rules, data validation, and triggers
  • Log and track identified system problems through resolution
  • Undergo additional training for new features and system updates as needed
  • Other duties as assignedSupervisory ResponsibilitiesThis position does not oversee other positions.Qualifications
    • Bachelor's degree in Computer Information Science or equivalent work experience.
    • 2 years' experience in similar role
    • Work with Stakeholders in their assigned business units to document current business processes and maintain the documentation
    • Coordinate with Stakeholders to develop requirements for changes to systems and business processes
    • Build, monitor, and analyze data accuracy in dashboards and reports for their assigned Business Units
    • Audit business and system processes to ensure changes have not compromised the integrity of the data
    • Intermediate to Advanced Salesforce Knowledge of:
    • Development and Administration
    • Development tools (Apex, Visualforce, Lightning, and Javascript), preferred
    • Structure (objects, fields, relationships, validation rules, etc)
    • Security & Sharing (roles, profiles, permission sets, sharing rules, etc)
    • Understanding, Communities, Service Cloud, preferred
    • Experience using Salesforce Automation tools (workflows, approval processes, process builder, flows, etc), preferred
    • Certifications in Salesforce (Platform App Builder, Developer, Architect, Administrator, CPQ Specialist), preferred
    • Experience using Release Management tools (Ant, Change Sets, Salesforce DX), preferredMeraki Installers, LLC is committed to creating a diverse workplace and is proud to be an equal opportunity employer.P1

Keywords: Meraki Solutions, Pensacola , Remote Senior Salesforce Business Analyst, Professions , Pensacola, Florida

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