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ISD Analyst I/II

Company: Navy Federal Credit Union
Location: Pensacola
Posted on: May 14, 2022

Job Description:

YOUR LIFE'S MISSION: POSSIBLEYou have goals, dreams, hobbies and things you're passionate about.
What's Important to You Is Important to Us
We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.
Don't take our word for it.

  • Military Times 2021 Best for Vets Employers
  • WayUp Top 100 Internship Programs
  • Forbes - 2021 The Best Employers for New Grads
  • Forbes - America's Best Employers
  • Newsweek Top 100 Most Loved Workplaces
  • 2021 People Companies that Care
  • Fortune Best Workplaces for Women
  • Fortune 100 Best Companies to Work For -
  • Fortune Best Workplaces for Millennials
  • Computerworld - Best Places to Work in ITBasic PurposeTo compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. To support the respective ISD group's functions, projects and activities. Provide feedback and suggestions to improve established policies, procedures, and/or methodologies.


    • Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
    • Interpret results of analysis; present recommendations, including alternatives and implications
    • Collaborate with other business units to analyze and improve processing procedures and resolve problems
    • Analyze changes in policies, procedures and products; determine the impact on the group functions
    • Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
    • Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied
    • Monitor and analyze key performance indicators, and establish processes and methodologies for preventative
    • Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products
    • Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
    • Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations
    • Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
      • Ensure compliance with Navy Federal Credit Union ISD standards and best practices
      • Performs other related duties as assigned

        • Bachelor's Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience
        • Effective skill maintaining accuracy with attention to detail and meeting deadlines
        • Experience in IT solution creation and delivery with increased business intelligence
        • Effective research, analytical, and problem solving skills
        • Effective organizational, planning and time management skills
        • Effective skill communicating with all levels within an organization
        • Experience working and participating in cross-functional, multi-dimensional teams and projects
        • Effective skill maintaining accuracy with attention to detail and meeting deadlines
        • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
        • Effective skill exercising initiative and using good judgment to make sound decisions
        • Effective verbal and written communication skills
        • Effective skill analyzing and organizing problems or work processes for technical solutions
        • Ability to work independently and in a team environment
        • Exposure to translating business requirements into technical solutions
        • Desired - Knowledge of Navy Federal's services, products and functions
        • Desired - Experience working in an IT environment
        • Desired - Knowledge of Navy Federal business processes and applications

          • Good Technical background
          • Knowledge of the ISD processes and functions
          • Knowledge of Middleware Systems
          • Knowledge of SharePoint or other Documentation systems
            Hours: Monday - Friday, 8:00am - 4:30pm

            Location: 820 Follin Lane, Vienna, VA 22180 - 5550 Heritage Oaks Dr Pensacola, FL 32526 - 141 Security Dr. Winchester, VA 22602

            • Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
              Salary: Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain
              competitive. You are paid within the salary range, based on your experience, location and market position.

              The salary range for this position is: $26.50 to $47.00 HourlyEqual Employment OpportunityNavy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

              COVID-19 Vaccine Information

              As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.


              Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

              Bank Secrecy Act

              Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

              Employee Referrals

              This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Keywords: Navy Federal Credit Union, Pensacola , ISD Analyst I/II, Professions , Pensacola, Florida

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