SAP Process Analyst

Company: Kforce Technology
Location: Pensacola
Posted on: June 22, 2022

Job Description:

RESPONSIBILITIES:A Kforce client is seeking to hire an SAP Process Analyst in Pensacola, Florida (FL). Summary: We are looking for an individual with SAP Experience who is highly driven, passionate about making process improvements, fosters great relationships, and is a good communicator. The selected candidate will work in the Residential Customer Experience team in Pensacola and will be responsible for identifying, leading day to day process improvement efforts as well as leading and collaborating in projects improving Care Center agent processes in SAP. These efforts are aimed at improving agent experience and execution, self-service, and the customer experience. The projects will involve system development efforts in collaboration with IT and other team members. This selected candidate will be responsible for managing and monitoring metrics related to Care Center processes. Also, will also be responsible to maintain open and positive communications/relationships with the channel leads, business partners, and collaborate to meet their business requirements while factoring the customer experience.Job Requirements:REQUIREMENTS:

• Process and Project Management Skills, SAP knowledge
• Proficiency with Microsoft Office Suite and data query writing capabilities
• Strong oral and written communication skills, organizational skills
• Strong bias for actions and relationship building skills Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Pensacola , SAP Process Analyst, Professions , Pensacola, Florida