Customer Operations Specialist
Company: Ascend Performance Materials
Location: Pensacola
Posted on: May 29, 2023
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Job Description:
POSITION OVERVIEW
Customer Operations Specialists are members of Ascend's Order
Fulfillment team which is part of the global supply chain
organization. This role is primarily responsible for the overall
coordination of all activities necessary to provide sales, service
and distribution support to our customers. They play a critical
role in ensuring customer satisfaction and optimizing logistics
costs and inventory.
The successful candidate will possess strong planning and
analytical skills, be self-motivated and work well across functions
at all levels within the organization.
TARGETED OUTCOMES
Order Fulfillment Manager
TEAM
Skills Summary:
About Us:
Ascend Performance Materials is the premium provider of high
quality chemicals, fibers and plastics. With world scale integrated
manufacturing facilities we are able to develop new products from
our core technologies, and provide flexibility to respond to the
expanding needs of customers. Ascend has global sales and
distribution facilities across the globe and six manufacturing
facilities globally. As a privately-held company, our people do big
things and make big decisions, often much earlier in their careers
than at larger companies. Ascend Performance Materials offers team
members the opportunity to contribute in big, meaningful ways-all
within a stable and growing business.
Why work at Ascend?
Our vision is to be the recognized leader in the nylon 6,6 value
chain, creating new possibilities with PA66 for everyone,
everywhere, every day. We achieve that through living our Ascend
values.
We care. We operate safely with high integrity for our employees,
our customers and our communities. Our people are our greatest
assets, and our Total Rewards Program extends beyond traditional
benefits to include access to on-site medical clinics at our U.S.
facilities, a global wellness rewards program and Performance
Matters, an employee-driven recognition plan. Our Commitment to
Zero demonstrates our belief that is it possible to operate with
zero personal injuries, zero process safety incidents and zero
environmental releases. And the Ascend Cares Foundation, led by
Ascend employees, supports Ascend families in times of need,
provides inspiring opportunities for community engagement and
facilitates community leadership.
Customer-focused. We exist for our customers; they drive our
actions. Their success is our success. Our plastics and chemicals
are building blocks that help make everyday essentials safer and
more sustainable, and we constantly strive to develop new and
innovative products to meet the future needs of our customers. And
that customer focus doesn't only apply to the marketplace - it also
applies to how we treat our colleagues and our fellow community
members.
Better every day. We invest in our people and our processes to
improve every day. A2E, our continuous improvement program, guides
the way we do business. And this way of problem solving applies not
only to our manufacturing practices but also to our commitment to
developing our people. You'll see it during your career at Ascend
in our leadership development, skills training and mentoring
programs
Agile. We think broadly and lead proactively in a constantly
evolving organization and industry. Agility doesn't mean simply
working quickly - it means critical thinking, creative problem
solving and novel approaches to everyday challenges.
One Ascend. All together, with a common set of goals and an eye
toward the future. We don't accept silos. We look for ways to share
across departments, sites and geography. This means you won't be
boxed into a single role at Ascend - you could get the chance to
work with teams across the globe to improve the way we serve our
people, our customers and our communities.
All qualified applicants will receive consideration for employment
without regard to race, color, sex, national origin, age, religion,
disability, sexual orientation, gender identity, protected veteran
status, citizenship, genetic information or other protected status
under federal, state or local laws.
Keywords: Ascend Performance Materials, Pensacola , Customer Operations Specialist, Professions , Pensacola, Florida
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