Summer Associate Internship (Operational TechnologiesData Analyst)
Company: Navy Federal Credit Union
Location: Pensacola
Posted on: September 14, 2023
Job Description:
Overview
Operational Technologies (OT) is a team within the Service
Transition branch of NFCU's Information Services Department (ISD).
The team's primary responsibility is working with IT, industrial
Internet of Things (IoT), and operational technology teams to lead
technology driven business process transformation and innovation
for Navy Federal Credit Union. We partner with IT, Risk, Security,
and Audit teams to establish operational compliance that
streamlines operations while protecting the organization. Team
members possess Industry and Technology acumen, and are familiar
with business systems (IT), plant operations environment (OT),
Cyber Security, Network Security, and the ability to connect these
domains to form the enterprise solutions approach.
The Summer Associate Program is a 12-week internship program
beginning in May 2024 and ending in August 2024. Students will work
on impactful projects and meaningful work during their internship.
To qualify for this position, applicants must be currently pursuing
a degree from an accredited college or university and have an
anticipated graduation date of December 2024 or later.
Potential Projects:OT data analysts/scientists must understand the
differences in the processing and management of data on the edge,
where OT happens, versus traditional infrastructure. Project #1
(12-week plan):
- Provide a developmental plan of predictive analytics for OT
devices through data ingested by the OT software. The analytics
should provide a way of identifying potential problems with the
environment or equipment minimizing issues
- Create customized reporting from data collected from the OT
software tool and provide a way to automate/schedule
reporting
- Collaborate with ServiceNow to ensure data ingestion is
migrating into ServiceNow accurately. Resolve all
discrepancies
- Represent OT Management on various enterprise governance
boards, as needed to assure requirements are addressed in updates
to existing enterprise environment, policies/standards, and
projects
Project #2 (12-week plan):
- Develop analytics for use by the Operational Technology
Management and dissemination to other ISD teams for strategic
decisions
- Assist with internal projects that may include teaching,
documenting, or automating processes relevant to Operational
Technology Management
- Represent OT Management on various enterprise governance
boards, as needed to assure requirements are addressed in updates
to existing enterprise environment, policies/standards, and
projects
- Support other teams within the Service Transition umbrella
Responsibilities
- The skills an OT data analyst/scientist must have: All data
analysts/scientists should be well-versed in machine learning and
deep learning, but OT data analysts/scientists also require
different skills from traditional data scientists.
- Identifies relevant data sets needed for data analytic
applications
- Works with others to collect, integrate, and prepare data for
analysis
- Develops and runs analytical models and assesses the
findings
- Communicates the results to business owners, users, and others
as needed
- Preprocessing of data: Data doesn't flow out of OT in tidy,
well-formatted records, as it does in conventional systems. OT data
is often sparse or incomplete, subject to the whims of the
environment and the state of the machine producing it and it varies
under changing conditions. The data is frequently temporal and time
sensitive. OT data analysts/scientists can apply deep learning to
spot conditional shifts in data patterns, make predictive
assessments of data quality, and fill in the gaps as
needed.
- Sensor fusion: Increasingly, the state of a machine or a
process depends on many OT sensor inputs. The challenge is to
integrate the data from disparate devices meaningfully to boost the
quality and mitigate the uncertainty of individual results. OT data
analysts/scientists often must customize data integration, which
requires a specialized methodology to achieve and
validate.
- Real-time processes: Another major consideration is the need to
aggregate and correlate OT data for real-time processes. OT data is
often unstructured and must be tagged and correctly synchronized in
real time for proper use because time windows fluctuate, and some
applications require instantaneous best-guess corrections. OT data
analysts/scientists will analyze unstructured data.
- An understanding of signal processing: Data streaming into
enterprise processes via OT channels should be treated as a complex
set of signals and switches all working together to produce a
desired result. The timing and relative strength of the signals are
crucial to making sense of the intelligence they can convey. OT
data analysts/scientists will apply competence with signal
processing mathematics, as well as information theory, which are
major advantages in making sense of OT data.
- Knowledge of gateway layers: Between the edge and the
enterprise there should always be a gateway layer where security,
routing, and often data aggregation take place. A strong foundation
in how this layer works is an essential element for the OT data
analysts/scientists to understand the configuration, hardware, and
software options available who will then match the handling of the
data to the actual hardware.
- Edge analytics: OT data analyst/scientists should understand
how edge analytics differs from cloud analytics because
organizations increasingly require real-time response and low
latency in OT applications. Cloud analytics is seldom
time-sensitive and doesn't always require granular inputs, while OT
analytics does.
- Personal skills: OT data analysts/scientists must be
cross-disciplinary by nature and capable of multitasking. More than
that, however, they should be curious and innovative, and willing
to learn new things when the task requires it. It's also a plus if
they work well with a wide range of people in other
disciplines.
Qualifications
Experience: Total Professional Experience of 5+ years, of which
Information Technology Experience is 3+ years and at least 1 year
of OT/IoT Experience
Business Soft Skills:
- Excellent communication skills
- Self-starter / self-directed
- Understanding of general Information Technology
concepts
- Experience with business process definition and
optimization
- Strong analytical skills with experience creating reports and
analyses
- High level proficiency with Microsoft Office
Technical Skills Preferred (as many of the following):
- Experienced in the Fundamentals of Data Science
- Experience with Statistical Analysis
- Experience with Machine Learning and Big Data
- Experience with Data Visualization
- Experience programming with both scripting languages and 3GLs,
such as C / C++, Java, C#, Python, etc...
- Experience with Data Manipulation and Analysis
- Experience with process management and process automation
tools
- Experience with SQL, Reporting, and Analytic tools
- Experience with Infrastructure Management and Operations
Management
- Understanding of ITIL and other control frameworks
- Understanding of and experience with ServiceNow - ITBM / SM /
CM / PM / IM / CMDB / RM
- Understanding of Waterfall / Agile / DevOps / Site Reliability
Engineering (SRE) approach to software development
- Understanding of Software Development Lifecycle (SDLC)
approaches
Hours: Monday - Friday 8:00AM - 4:30PMLocation: Remote - 820 Follin
Lane, Vienna, VA 22180 - 5550 Heritage Oaks Dr Pensacola, FL 32526
- 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for
a hybrid schedule is to report onsite 4-16 days each month. The
number of days reporting onsite will ultimately be determined by
the employee's leadership and business unit needs. You will learn
more throughout the hiring and onboarding process. About Us You
have goals, dreams, hobbies, and things you're passionate
about-what's important to you is important to us. We're looking for
people who not only want to do meaningful, challenging work, keep
their skills sharp and move ahead, but who also take time for the
things that matter to them-friends, family, and passions. And we're
looking for team members who are passionate about our
mission-making a difference in military members' and their
families' lives. Together, we can make it happen. Don't take our
word for it:* Military Times 2022 Best for Vets Employers* WayUp
Top 100 Internship Programs* Forbes 2022 The Best Employers for New
Grads* Fortune Best Workplaces for Women* Fortune 100 Best
Companies to Work For* Computerworld Best Places to Work in IT*
Ripplematch Campus Forward Award - Excellence in Early Career
Hiring* Fortune Best Place to Work for Financial and Insurance
ServicesEqual Employment Opportunity: Navy Federal values,
celebrates, and enacts diversity in the workplace. Navy Federal
takes affirmative action to employ and advance in employment
qualified individuals with disabilities, disabled veterans, Armed
Forces service medal veterans, recently separated veterans, and
other protected veterans. EOE/AA/M/F/Veteran/Disability
EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the
right to fill this role at a higher/lower grade level based on
business need. An assessment may be required to compete for this
position. Job postings are subject to close early or extend out
longer than the anticipated closing date at the hiring team's
discretion based on qualified applicant volume. Navy Federal Credit
Union assesses market data to establish salary ranges that enable
us to remain competitive. You are paid within the salary range,
based on your experience, location and market positionBank Secrecy
Act: Remains cognizant of and adheres to Navy Federal policies and
procedures, and regulations pertaining to the Bank Secrecy
Act.
Keywords: Navy Federal Credit Union, Pensacola , Summer Associate Internship (Operational TechnologiesData Analyst), Professions , Pensacola, Florida
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