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Summer Associate Internship (Data Analyst - Capacity Management)

Company: Navy Federal Credit Union
Location: Pensacola
Posted on: September 17, 2023

Job Description:

Platform Analytics and Reporting (PAR) is a team within the Application Hosting Services branch of Navy Federal's Information Services Department (ISD). This team provides three services to the platform infrastructure teams within the SRE & Infrastructure Engineering organization. Those services are as follows:

  • Capacity Management
  • R&R (Resiliency and Reliability)
  • Vulnerability Support

    This role will be a member of the Capacity Management sub-team. Their primary responsibility is to ensure that IT infrastructure capacity is sufficient to meet the evolving requirements of the business in a timely and cost-effective manner. The team utilizes recurring reports for various IT infrastructure metrics and dashboards to accomplish this. Team members are involved in forecasting trends by comparing business data to future use of IT resources. Team members also monitor for anomalies so our business partners and leadership are informed and can proactively take action. In addition, team members are responsible for creating new reports or dashboards, optimizing existing reports or dashboards, and identifying new opportunities for reports or dashboards.

    The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later. Responsibilities

    • Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
    • Interpret results of analysis; present recommendations, including alternatives and implications
    • Collaborate with other business units to analyze and improve processing procedures and resolve problems
    • Analyze changes in policies, procedures, and products; determine the impact on the group functions
    • Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
    • Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied
    • Monitor and analyze key performance indicators and establish processes and methodologies for preventative actions
    • Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products
    • Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
    • Analyze information to produce analytically driven inferences and hypotheses to generate actionable recommendations
    • Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
    • Ensure compliance with Navy Federal Credit Union ISD standards and best practices

      • Currently pursuing a bachelor's or master's degree in Business Administration, Information Systems, Computer Science or other related field
      • Experience using data and analytic tools such as PowerBI and SSRS
      • Effective skill maintaining accuracy with attention to detail and meeting deadlines
      • Experience in IT solution creation and delivery with increased business intelligence
      • Effective research, analytical, and problem-solving skills
      • Effective organizational, planning and time management skills
      • Effective skill communicating with all levels within an organization
      • Experience working and participating in cross-functional, multi-dimensional teams and projects
      • Effective skill maintaining accuracy with attention to detail and meeting deadlines
      • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
      • Effective skill exercising initiative and using good judgment to make sound decisions
      • Effective verbal and written communication skills
      • Effective skill analyzing and organizing problems or work processes for technical solutions
      • Ability to work independently and in a team environment
      • Exposure to translating business requirements into technical solutions
      • Experience working in an IT environment is a plus

        Hours: Monday - Friday, 8:00AM - 4:30PM
        Location: 820 Follin Ln, Vienna, VA 22180 - 5550 Heritage Oaks Dr, Pensacola, FL 32526

        Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process. About Us You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:* Military Times 2022 Best for Vets Employers* WayUp Top 100 Internship Programs* Forbes 2022 The Best Employers for New Grads* Fortune Best Workplaces for Women* Fortune 100 Best Companies to Work For* Computerworld Best Places to Work in IT* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Keywords: Navy Federal Credit Union, Pensacola , Summer Associate Internship (Data Analyst - Capacity Management), Professions , Pensacola, Florida

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