Region Sales Support Specialist
Company: Dealertrack
Location: Pensacola
Posted on: April 4, 2021
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Job Description:
At Cox, we connect people to the things they love. Now we'd like
to connect with you. Cox Communications is looking for sharp talent
to join our team and be the voice of our brand . The Region Sales
Support Specialist is responsible for supporting residential teams
in a variety of activities designed to reduce or eliminate
non-sales time . Responsible for facilitating , maintaining , and
developing cross functional processes designed to improve
operational efficiencies based on client group and customer
feedback. This is the perfect career opportunity for process-driven
individuals with an advanced knowledge in ICOMS. Unleash your
potential with Cox Communications as a Region Sales Support
Specialist. Keep reading to learn more and apply today! At Cox
Communications, our employees are our most important resource. To
demonstrate the value we place in our employees, we offer:
Competitive base salary Generous benefits to include healthcare day
one, paid time off and 401(k) matching Free Internet and other Cox
discounted services Career development programs and ongoing
training, including tuition assistance Future career growth and
promotional opportunities Primary Responsibilities and Essential
Functions Supports residential sales teams with the goal of
reducing non-sales activity for sales agents and leaders, improving
customer experience, retaining or creating sales opportunities, and
enhancing accuracy and timeliness of order fulfillment. Partner
with Regional and Center based Operations and Strategy teams to
provide residential sales support. Acts as the primary point of
contact and responsible party for complex stand-alone processes
that require specialized support for Field Sales Channel teams.
Provides support aimed to reduce cycle time, minimize
errors/defects/rework, and improve efficiency, consistency and
reliability for residential sales teams. May collect and supply
data that is necessary to complete reports or assist in project
management efforts. May be tasked to prepare and distribute
reports. Ensures updates and changes impacting the Field Sales
teams are promptly shared and communicated including trimester
campaign updates, process changes, and training information.
Integrates information from multiple sources in order to anticipate
issues, develop solutions and resolve problems. Completes special
operational and client projects as assigned. Performs other duties
as required. Qualifications: Minimum: High school graduate, GED or
equivalent work experience. Requires strong knowledge of Microsoft:
OneNote, Outlook, Lync, Word, Excel, PowerPoint, and SharePoint.
Excellent interpersonal, presentation, and collaborative skills.
Ability to work effectively with teams across departmental and
geographic boundaries. Excellent oral and written communication
skills. Strong organizational, prioritization and time management
skills. Preferred: 2+ years of experience working in ICOMS. Must be
process oriented and able to handle intricate detail, changing
workloads and meet aggressive timelines. Experience creating and
delivering training sessions and materials. Who We Are About Cox
Communications Cox Communications is committed to creating
meaningful moments of human connection through broadband
applications and services. The largest private telecom company in
America, we proudly serve six million homes and businesses across
18 states. We're dedicated to empowering others to build a better
future and celebrate diverse products, people, suppliers,
communities and the characteristics that makes each one unique.
About Cox We are the Cox family of businesses. We've been making
our mark since 1898 by building and evolving world-class
businesses, staying true to our values, and encouraging top talent
to always look for growth and impact while building a career with
us. Our primary divisions - Cox Communications and Cox Automotive -
are driving a new wave of innovation, powering smart cities with
powerhouse broadband communications and pioneering greener, more
progressive transportation alternatives for individuals and fleet
operators. We're also expanding into new spaces like cleantech and
healthcare to rev up our momentum toward building a better future
for the next generation. We're looking for the talent today who
will be our leaders tomorrow. Sound intriguing? Learn more about
where we are today, where we hope you'll be going with us, and the
common purpose that unites us at coxenterprises.com. Cox is an
Equal Employment Opportunity employer - All qualified
applicants/employees will receive consideration for employment
without regard to that individual's age, race, color, religion or
creed, national origin or ancestry, sex (including pregnancy),
sexual orientation, gender, gender identity, physical or mental
disability, veteran status, genetic information, ethnicity,
citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations:
Cox accepts resumes only from agencies with which we formally
engage their services. Please do not forward resumes to our
applicant tracking system, Cox employees, Cox hiring manager, or
send to any Cox facility. Cox is not responsible for any fees or
charges associated with unsolicited resumes.
Keywords: Dealertrack, Pensacola , Region Sales Support Specialist, Sales , Pensacola, Florida
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