Front Desk Agent - PBP

Company: Pensacola Beach Property
Location: Pensacola
Posted on: May 14, 2022

Job Description:

Job DescriptionPensacola Beach Properties aims to attract, hire, and cultivate the areas best talent! Realjoy Vacations, parent company of Pensacola Beach Properties, established in 2009, provides vacation rental owners with high quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun and fast-paced vacation rental company that manages over 1,300 properties in the panhandle of Florida! www.realjoy.com, over 200 properties in the Tampa Bay Area (www.resortrentals.us) and over 70 properties on Pensacola Beach www.pensacolabeachproperty.com.How we treat our people:

• Pensacola Beach Properties is a faith-based company. Our company motto is "Because you Matter." We respect and appreciate all people.
• Pensacola Beach Properties typically provides higher compensation to its employees compared to competing employers. On average, a Pensacola Beach Properties employee earns 15%-25% more.
• Pensacola Beach Properties offers a competitive benefit package.
  • We cover between 50% and 100% of each full-time employee's medical insurance depending on years of service.
  • We offer a 401k to our employees. We increase our 401k match each year.
  • We offer many other Sec. 125 cafeteria plan benefits to our full-time employees to choose from including: Dental, Vision, Life Insurance, Disability, Long Term Care, and Accident.
  • Pensacola Beach Properties offers a competitive Paid Time Off policy. All new employees will earn 7-14 days of paid leave per year. For each year that you are employed with Pensacola Beach Properties your paid time off increases!We are looking for a friendly, self-motivated, team-player who is tech savvy, detail oriented and loves customer service! Pay starts at $17.00/hour. This position will be located in Pensacola, Florida at the headquarters for Pensacola Beach Properties! We are looking for friendly candidates who have excellent personal presentation and interpersonal skills. Attention to detail and the ability to multitask are required. Excellent communication skills are essential. Physical by nature this position requires standing for 8 hours per shift. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about all the treasures Pensacola Beach has to offer. As a Front Desk Agent, you will:
    • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
    • Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
    • Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
    • Controls and records financial transactions a front desk
    • Maintains good customer relations by staying informed of all Pensacola Beach Properties functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
    • Maintains a friendly, cheerful, and courteous demeanor at all times
    • Contributes and maintains established information and communication sources such as department and front desk log-books to enhance department communications and operations
    • Aids other associates and departments to contribute to the best overall performance of the department and the hotel
    • Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
    • This listing is for a full time positionOur Reservations department hours are from 8:00 a.m. to 5:00 p.m. 7 days a week and we are hiring for the following shifts: 8:00 a.m. - 5:00 p.m.*Weekend work is required**Please note that after completing the application process you will receive an invitation via email to complete our HR Assessment powered by PreVueHR. We cannot move you to the interview stage until we have received these results. Thank you!**Our Motto is "Because YOU Matter!"Our Mission is to "Steward all properties and people entrusted to us with integrity and excellence." Our Core values are Be Respectful, Be Excellent, Be Accountable, and Be a Leader. Be 'REAL!'

Keywords: Pensacola Beach Property, Pensacola , Front Desk Agent - PBP, Sales , Pensacola, Florida