Call Center Agent (Hybrid Schedule)

Company: Aston Carter
Location: Pensacola
Posted on: November 16, 2022

Job Description:

Objective:

To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.

Description:

+ Provide information regarding Client products and services while demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.

+ Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.

+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Skills & Qualifications:

+ Customer service background in any environment - preferably call center

+ High volume inbound and outbound calls

+ Data entry

+ Ability to handle multi-database software and systems

Work Environment:

+ Flexible hybrid schedule (4 days each week from home)

+ Full health coverage & 401K match

+ Hands-on training and development

+ Room for long-term advancement

+ Reliable company with strong core values

#csrE22

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Pensacola , Call Center Agent (Hybrid Schedule), Sales , Pensacola, Florida