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Member Service Representative (Evening Shift)

Company: Aston Carter
Location: Pensacola
Posted on: May 29, 2023

Job Description:

Aston Carter is currently seeking qualified candidates for a Member Service Representative position in Pensacola, FL with the largest Credit Union in the world!
To respond to inquiries and requests over the phone from customers in a 24/7 high volume, schedule-driven, and structured contact center environment.

  • Recent customer service experience, working directly with customers

  • Passion for helping others and talking over the phone

  • Professional written and verbal communication skills

  • Quick data entry skill s


    • Connect members with applications and products to meet their financial needs

    • Educate current and prospective members about our clients' products and perform account transactions and adjustments as needed for members

    • Provide information regarding our clients' products and services while demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure industry-best member experience

    • Contribute to a positive work environment through a strong sense of professionalism and teamwork


      • Paid training in a structured classroom environment

      • Hybrid work option once training has been completed and approved

      • Long term career opportunity with plenty of growth potential

      • On site amenities (gym, cafeteria, etc.)


        • Hours may vary anywhere from 1:00pm - 12:00am.

        • Training is currently being held on site fully, for 6 weeks.

          Qualified candidates who are interested in learning more about this opportunity should apply directly to this job posting with their most updated resume!
          About Aston Carter:
          Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
          At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
          Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
          The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
          If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Pensacola , Member Service Representative (Evening Shift), Sales , Pensacola, Florida

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