PensacolaFLRecruiter Since 2001
the smart solution for Pensacola jobs

Patient Services Representative

Company: West Florida Medical Center Clinic PA
Location: Pensacola
Posted on: May 29, 2023

Job Description:

JOB SUMMARY

A Patient Service Representative is a multi-skilled person trained to assist patients in the all non-clinical aspects of a front office medical practice, to include but not limited to the scheduling process, obtaining necessary referrals, verifying patient demographics and insurance information, collecting co-pays, and resolving patient inquiries. The Patient Service Representative assists patients, the Practice Manager, physicians and clinical staff to ensure operational efficiencies.

Requirements

EDUCATION/EXPERIENCE REQUIREMENTS

  • Minimum education requirement is high school diploma, or equivalent.
  • Six (6) months experience in a healthcare or customer service environment preferred.
  • Must successfully pass Patient Services Representative (PSR) training and can perform all responsibilities associated with PSR duties within 90 days of hire or transfer into position.
    KNOWLEDGE, SKILLS AND ABILITIES
    • Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
    • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
    • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
    • Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications.Preferred ability of typing 40 cwpm.
    • Proficient in use of English language both in written and verbal communication.
    • Must be able to communicate with individuals of varying socio-economic backgrounds.
    • Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Professional demeanor and recognition of privacy considerations for patients and families.
      PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
      • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
      • Standing/Walking: Occasionally; activity exists up to 1/3 of the time
      • Keyboarding/Dexterity: Frequently; activity exists from &fac34; of the time
      • Ability to look at a computer screen for extended periods.
      • Ability to perform constant repetitive hands and finger motions.
      • Must be able to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods.
      • Talking (Must be able to effectively communicate verbally): Yes
      • Seeing: Yes
      • Hearing: Yes

        EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
        • Must exhibit stable work behaviors daily.
        • Must possess adequate individual coping skills.
        • Ability to remain calm and professional regardless of workload or time constraints.
        • Must be able to work under stress and remain calm and professional.
          WORK ENVIRONMENT
          • Clinical front office environment.
          • Exposed to frequent and constant interruptions in daily functions/schedule.
          • Must be available to customers and staff throughout the day.
          • May be required to work extended hours to meet department needs.

Keywords: West Florida Medical Center Clinic PA, Pensacola , Patient Services Representative, Sales , Pensacola, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Pensacola RSS job feeds